State Sales Manager

4 weeks ago

Wollongong, New South Wales, Australia Sonova Full time
About the Role

Connect Hearing, a leading provider of hearing health care services, is seeking an experienced State Sales Manager to lead our clinics in NSW South and the ACT. As a key member of the Sales and Operations Leadership team, you will be responsible for 13 clinics and a team of approximately 40-50 direct and indirect reports.

Key Responsibilities
  • Create an environment that enables teams to focus on providing superior client care at all times
  • Deliver highest levels of customer service to achieve NPS targets
  • Meet or exceed state budgets
  • Leverage all sales and service opportunities to meet sales growth, customer growth, and OPEX objectives
  • Ensure diary capacity is managed, via optimal rostering & appointment management
  • Lead and manage the team to optimise the productivity of all clinics
  • Collaborate with marketing to initiate and execute local area marketing (LAM)
  • Work closely with the local leadership team to ensure that all operational functions and clinical services are executed optimally
Requirements
  • Proven track-record in a similar role
  • Retail experience and/or medical device and regulation experience
  • Extensive experience in a multisite environment
  • Demonstrated experience leading and developing a geographically dispersed team
  • Exceptional communication and interpersonal skills at all seniority levels
  • Ability to travel on a regular basis
  • Bachelor's degree or equivalent in business, economics/BA or other related field highly regarded
What's in it for you?
  • Competitive remuneration package including bonus and car allowance
  • Salary packaging options
  • Access to discounts from over 500 retailers across Australia via our Employee Enrichment Hub
  • Generous employee discounts on Sonova Products for yourself and your family
  • Online Wellbeing Centre & Employee Assistance Program (EAP)
  • Access to the LinkedIn eLearning Platform
  • Opportunity to grow and develop in your role and beyond
  • A values driven and people-centered culture
  • Being a part of a dynamic and supportive team with a company that is at the forefront of innovation in the hearing industry
  • A genuinely rewarding role with purpose and meaning

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