Sales and Service Manager

6 days ago


Wollongong, New South Wales, Australia The Just Group Full time

About The Role:

We are seeking a highly motivated Sales and Service Manager to join our team at Peter Alexander in Wollongong. As Assistant Retail Store Manager, you will be responsible for working closely with the Store Manager to maximize sales opportunities through coaching, developing, and providing feedback to your team.

To succeed in this role, you must be driven by delivering exceptional customer experiences and passionate about driving sales growth. You will be required to work a full-time schedule with availability over weekends, late-night trading hours, and public holidays.

Opportunities:

  • Join our Future Leaders Program designed to develop and train future Store Managers
  • A 3-month structured Assistant Store Manager training plan
  • Development plans to support ongoing growth
  • A rotating weekend roster available to achieve a healthy work-life balance
  • 50% staff discounts on Peter Alexander products

Responsibilities:

  • Create a safe working environment for your team and customers
  • Act as Store Manager when required, including opening and closing the store
  • Daily management of stock to minimize loss and maximize sales
  • Implement brand visual merchandising strategies and promotional changes
  • Provide exceptional customer service

Requirements:

  • Previous supervisory/management experience, preferably in a retail environment
  • Confidence in providing praise and improvement feedback to your team
  • Able to provide a genuine and unique customer experience
  • Knowledge in loss prevention and health & safety
  • Visual Merchandising experience is advantageous

Estimated Salary: AU$65,000 - AU$80,000 per annum, depending on experience

About Peter Alexander:

Peter Alexander is a luxury lifestyle brand offering exclusive, unique, and luxurious products. Our stores evoke a feeling of laughter and fun, where customers feel comfortable, warm, and at home.

We are part of The Just Group, one of Australia's most successful retail giants, inclusive of seven brands: Dotti, Jacqui E, Jay Jays, Just Jeans, Peter Alexander, Portmans, and Smiggle.



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