Operational Support Officer

2 days ago


Werribee, Victoria, Australia beBeeCustomerService Full time $77,802 - $83,949
About the Role

We are seeking a highly organized and communicative administrative professional to provide efficient and effective administrative and on-site customer service support for service users and tenants.

Key Responsibilities:
  • Contribute to a safe, welcoming and supportive space for young people during sensitive or challenging situations
  • Coordinate and manage bookings for community spaces at our site
  • Deliver friendly, high-quality customer service at the front counter, over the phone and via email
  • Provide accurate and timely administration support including reception, record-keeping and cashier duties
  • Ensure our site runs smoothly day-to-day, supporting both staff and community users
Requirements:
  • Relative understanding of the service provision within our team
  • Administrative experience, with a passion for delivering positive outcomes to stakeholders
  • Exceptional organization skills, being able to successfully multitask to navigate competing priorities
  • Good working knowledge of relevant computer software including Microsoft Office Suite


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