
Administrative Support Officer
1 day ago
We are seeking a highly skilled and motivated Customer Service Officer to join our Community Care team. In this role, you will be responsible for providing exceptional customer service and administrative support to ensure the smooth delivery of services.
The successful candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. You will also have strong organizational skills, attention to detail, and be able to prioritize tasks efficiently.
Responsibilities:
- Provide high-quality customer service to clients and stakeholders
- Process and maintain accurate records and information related to payroll and debtor functions
- Schedule services in accordance with client needs, staff availability, and service delivery standards
- Contribute to the operations of the department through active participation in meetings and other activities
Requirements
To be considered for this role, you will need to have:
- Post-secondary qualification in administration or relevant experience
- Previous experience in a similar role within local government (desirable)
- Experience in rostering, scheduling, or coordination roles, preferably in the aged care or community services sector
- A current Victorian driver's licence
- Must hold or be able to obtain an Employee Working with Children Check
What We Offer
We offer a range of benefits to our employees, including:
- 13 ADOs per year
- 5 weeks annual leave
- Flexible working hours
- Extensive career development and leadership programs
- 16 weeks paid parental leave (super is paid during parental leave)
- 3 weeks paid secondary carer leave
- Family room available including breastfeeding facilities
- Wellbeing initiatives
- Subsidised uniforms
How to Apply
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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