Professional Support Team Director

3 weeks ago


Sydney, New South Wales, Australia Canonical Full time

Canonical is seeking a Cloud Support Engineering Team Lead to join our team in AU. This is an exciting opportunity to work with a talented team on cutting-edge technologies, including Ubuntu Server, Ubuntu Desktop, and public cloud solutions.

The successful candidate will have extensive CLI experience with Linux at a technical level, leadership experience, and preferably team management expertise. They will be responsible for managing a professional support team, driving skills development, and ensuring operational efficiency.

The ideal candidate will contribute to the support knowledge base, work towards continuous improvement of the team's processes and support service delivery, and act as the customer escalation contact.

We estimate the salary for this role to be around $130,000-$160,000 per annum, depending on the candidate's experience and qualifications.



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