Senior Banking Professional

3 days ago

Fairfield City Council, Australia Australia and New Zealand Banking Group Limited Full time
About the Role

We are seeking a highly skilled Senior Banking Consultant to join our Retail Banking team in Australia. As a key member of our team, you will play a critical role in delivering exceptional customer experiences and driving business growth.

Key Responsibilities:

  1. Develop and maintain strong relationships with customers to understand their financial needs and provide tailored solutions.
  2. Act as a product initiator and role model, promoting ANZ's retail banking products and services.
  3. Work closely with the Branch Manager to deliver ANZ's retail strategy and day-to-day branch operations.
  4. Meet customer needs through the provision of ANZ's range of home loan, insurance, investment products, and transactional services.
  5. Take responsibility for 'knowing your customer' from a risk perspective.
  6. Deliver the desired customer experience by adopting a positive, relationship-based approach that demonstrates passion for identifying and prioritizing customer needs.
What We're Looking For

We're looking for a highly motivated and experienced professional who can bring the following skills and qualities to this role:

  1. Prior experience in developing strong relationships in a customer-focused role.
  2. Significant experience in financial services, preferably within the retail banking sector.
  3. Excellent communication and interpersonal skills.
  4. Leadership and coaching capabilities.
  5. Experience in being an influential user and promoter of technology.
  6. Ability to multi-task, highly adaptable to change and ambiguity.
About Us

At ANZ, we're committed to building a workplace that reflects the diversity of the communities we serve. We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself.

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