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Senior Banking Consultant
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We are seeking a highly skilled and experienced Senior Banking Consultant to join our team at Australia And New Zealand Banking Group Limited. As a Senior Banking Consultant, you will play a key role in delivering exceptional customer experiences and driving business growth.
Key Responsibilities- Act as an ANZ products initiator and role model, providing expert advice and guidance to customers on our range of home loan, insurance, investment products, and transactional services.
- Meet customer needs through the provision of ANZ's range of financial products and services, with a focus on delivering a positive relationship-based, customer-centric approach.
- Take responsibility for 'knowing your customer' from a risk perspective, ensuring that all interactions are compliant with regulatory requirements.
- Deliver the desired customer experience by adopting a customer-centric approach that demonstrates passion for identifying and prioritizing the complete financial needs of customers.
- Prior experience in developing strong relationships in a customer-focused role.
- Significant experience in financial services, preferably within the retail banking sector.
- Excellent communication and interpersonal skills.
- Leadership and coaching capabilities.
- Experience in being an influential user and promoter of technology.
- Ability to multi-task, highly adaptable to change and ambiguity.
At Australia And New Zealand Banking Group Limited, we offer a dynamic and supportive work environment, with opportunities for growth and development. Our team is committed to building a workplace that reflects the diversity of the communities we serve.
We welcome applications from everyone and encourage you to talk to us about any adjustments you may require to our recruitment process or the role itself. If you are a candidate with a disability or access requirement, let us know how we can provide you with additional support.
