F&B Service Coordinator

4 days ago

Sydney, New South Wales, Australia DAB-Jones Lang LaSalle (NSW) Pty Ltd Full time

About Us

DAB-Jones Lang LaSalle (NSW) Pty Ltd is a leading provider of real estate and investment management services. Our company empowers individuals to shape a brighter way forward.

Job Overview

We are seeking an exceptional F&B Service Coordinator to join our team in Sydney. As a key member of our operations team, you will play a crucial role in delivering outstanding food and beverage services to our clients.

Key Responsibilities

  • Execute F&B services according to SLAs, standard processes, and professional brand image
  • Manage catering satisfaction by conducting regular satisfaction surveys and optimizing food service operations
  • Act as the primary point of contact for client employee inquiries, issues, troubleshooting, and feedback related to F&B services
  • Oversee financial management of F&B services, including budget management and expense tracking
  • Purchase and manage F&B supplies and vendor relationships
  • Plan and manage events such as tech talks, team off-sites, and client-specific requests
  • Proactively collect feedback from business team members and take appropriate actions
  • Ensure compliance with food safety guidelines, banquets/catering setup, and coffee breaks
  • Identify, assess, manage, and correct risks as needed
  • Manage the work order ticketing system
  • Support data collection, analysis, and reporting to align with client goals and objectives
  • Perform general administrative tasks as requested

Requirements

  • Minimum of 2+ years of relevant experience in office operations in an F&B capacity
  • Exceptional customer service skills with a strong passion for hospitality
  • Ability to prioritize and manage multiple tasks in a fast-paced environment
  • Highly collaborative with excellent interpersonal skills
  • Strong internal and external customer service track record
  • Strong verbal and written communication skills
  • Excellent organizational and process management skills
  • Ability to work independently and adapt to new technology and applications

What We Offer

You'll join a dynamic, inclusive culture where like-minded people work together to achieve great things. We offer a fulfilling career full of varied experiences and opportunities for growth and development.

Salary Range

$60,000 - $80,000 per annum, depending on experience.

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