Banking Professional with Customer Focus
6 days ago
We are seeking a highly skilled Banking Professional to join our team as a Customer Banking Specialist in our Malvern Branch.
Company OverviewThe Commonwealth Bank of Australia is one of the largest and most trusted financial institutions in the country, serving over 10 million personal and small business customers. With a rich history spanning over 100 years, we have established ourselves as a market leader in products, services, and technology.
SalaryThe estimated annual salary for this role is approximately $65,000 - $85,000, depending on experience and qualifications.
Job DescriptionIn this critical role, you will be responsible for delivering exceptional customer service to our clients, ensuring their banking needs are met and exceeded. Key responsibilities include:
- Building relationships with customers to understand their financial goals and objectives
- Providing personalized advice on home loans, business banking, and financial planning
- Educating customers on our in-branch technology and digital banking options
- Resolving customer complaints and issues in a timely and professional manner
To succeed in this role, you will require:
- Exceptional communication and interpersonal skills
- A strong understanding of financial products and services
- The ability to work in a fast-paced environment and meet deadlines
- A genuine interest in building a career with CommBank
We offer a range of benefits to support your career growth and well-being, including:
- A comprehensive training program to help you develop your skills and knowledge
- Access to employee discounts and rewards programs
- A collaborative and supportive work environment
If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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