Customer Service Banking Representative

22 hours ago

Melbourne, Victoria, Australia Bank of Queensland Full time

About the Role

We are seeking a skilled Customer Service Banking Representative to join our dynamic team at Bank of Queensland. This is an exciting opportunity for you to kickstart your career in banking and unlock amazing growth prospects.

The successful candidate will be the first point of contact in the branch, providing exceptional customer service to our customer network. You will identify and support customers to explore their current and future financial needs, undertake transaction activities, educate customers on using digital banking solutions, and conduct needs-based conversations to generate opportunities in personal banking and lending.

About You

To succeed in this role, you should have excellent communication and relationship building skills. You will thrive in a fast-paced environment and collaborate effectively with colleagues to deliver outstanding results. A passion for banking and a commitment to exceeding customer expectations are essential.

As a Customer Service Banking Representative, you will be responsible for:

  • Providing exceptional customer service and resolving issues promptly
  • Building strong relationships with customers and promoting Bank of Queensland's products and services
  • Staying up-to-date with industry trends and regulatory requirements

About Us

Bank of Queensland is a leading Australian bank that values diversity and inclusion. We believe in creating a workplace where everyone feels valued, respected, and empowered to contribute their best. As a company, we strive to build social capital through banking, creating trust with customers, exploring staff potential, and believing that tiny gestures and big ideas can change the world for communities.

Our Benefits

We offer a range of benefits to support your career growth and well-being, including:

  • A competitive salary package: $65,000 - $80,000 per annum
  • Flexible working arrangements to balance work and life
  • Discounted financial products and services
  • Professional development opportunities to enhance your skills and knowledge
  • A supportive and inclusive work environment

How to Apply

If you are a motivated and customer-focused individual who is passionate about banking, please submit your application via our Careers Page.

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