Business Banking Professional

7 days ago

Melbourne, Victoria, Australia Commonwealth Bank Full time

About the Role:

We are seeking a skilled Business Banking Professional to join our team in East Melbourne. As a Business Banking Professional, you will be responsible for providing exceptional service to Small Business customers, understanding their business and personal needs, and assisting them with the end-to-end fulfilment of those needs.

Key Responsibilities:

  • Facilitate great customer conversations to understand their goals and needs and provide relevant and timely solutions.
  • Proactively engage customers to support their business and personal goals.
  • Be a brand ambassador within the region's business community, building awareness of the CBA business banking proposition.
  • Regular attendance to key stakeholder meetings to help build awareness of Small Business service offerings and proactively work together to build referral partnerships and deal with service pain points.

Requirements:

  • Experience in commercial lending or B2B sales.
  • Home lending and self-employed lending experience.
  • Sound financial analysis skills and commercial acumen.
  • Excellent interpersonal skills and stakeholder engagement/management skills.
  • Excellent customer engagement skills (both face to face and non-face to face).
  • FSRA Tier 2 Accreditation, or able to obtain this within first 30 days.
  • Credit Approval Authority (CAA) Level 1 or willing to obtain this within 6 months.

About Us:

We are the Commonwealth Bank, one of Australia's leading financial institutions. We are committed to helping our customers achieve their financial goals and providing them with the best possible service.

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