Customer Banking Specialist Opportunities

2 days ago

Melbourne, Victoria, Australia Commonwealth Bank of Australia Full time

We are seeking enthusiastic customer service professionals to join our team at the Commonwealth Bank of Australia.

Please note that rosters are predetermined. Before applying, ensure you are available to cover one of the following rosters:

Position 1: 12-month contract Customer Banking Specialist

  • 30 hours per week
  • Monday to Friday: 9.30am – 4.00pm

Position 2: Permanent Part-time Customer Banking Specialist Relief

  • 25 hours per week
  • Monday to Friday: 10.00am - 3.00pm

Please specify on your job application which position would be your preference.

As a Customer Banking Specialist, you'll engage with customers to understand their banking needs, including Home Loans, Business Banking, and Financial Advice. You'll also provide support to local branches, travel, and assist customers with enquiries, cash handling, and transactional services.

We're interested in hearing from people who have

  • Proven experience delivering exceptional customer service in Financial Services, Retail, or Hospitality
  • Excellent communication skills and the ability to articulate financial terms clearly
  • A genuine interest in building a career with the Commonwealth Bank of Australia and improving the financial wellbeing and lives of our customers

At the Commonwealth Bank of Australia, we're committed to providing exceptional customer service and supporting the financial wellbeing of our customers. If this role matches your experience and career goals, we encourage you to apply today.

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