Sales Team Lead

2 days ago


Sydney, New South Wales, Australia Impel Management Full time

Impel Management is a leading health insurance provider seeking an experienced Sales Team Lead to join their inbound sales team in Parramatta.

This dynamic role is ideal for a skilled leader with a passion for team development and a talent for driving sales. As a Sales Team Lead, you will oversee a dedicated team of sales professionals, ensuring exceptional customer service and effective sales solutions are delivered to members.

Key Responsibilities:

  • Lead, coach, and inspire a high-performing inbound sales team to achieve and exceed targets
  • Ensure team members provide exceptional customer service while effectively addressing member enquiries
  • Utilise inbound and outbound call opportunities to promote and sell a diverse product suite
  • Collaborate on sales strategies and campaigns, fostering continuous performance improvement
  • Track team performance and provide coaching, feedback, and support to ensure success

Ideal Candidate:

  • Proven experience as a Team Leader in a call centre environment, ideally within sales or retentions
  • Strong leadership and motivational skills, with a talent for building a cohesive team
  • Customer-centric mindset, with a focus on delivering outstanding service
  • Track record of achieving and exceeding team targets in a sales-driven environment
  • Excellent communication and interpersonal skills

We offer a competitive salary range of AU$80,000 - AU$110,000 per annum, depending on experience.



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