Support Consultant
11 hours ago
We are seeking a skilled Support Consultant to join our team at Pronto Software. As a Support Consultant, you will be responsible for providing first and second-level support services to our customers, primarily through email and telephone, but also at the customer site.
Key Responsibilities- Triage and review reported issues
- Review and analyze with customers to understand ongoing impacts
- Engage with customers via multiple technology methods
- Document program issues and deployment of fixes
- Knowledge of Pronto Xi or similar ERP software
- Excellent customer service skills
- Understanding of business operational needs
- Superb communication skills, both written and verbal
- Problem-solving and issue resolution with attention to detail
- A team player with strong interpersonal skills
- A positive 'can-do' attitude and work ethic
- Willingness to undergo a Police Check
- Earn a salary commensurate with your experience, plus a range of employee benefits
- Work in a modern and friendly team environment
- Enjoy the support of peers and your management team
- Work in a hybrid work location (WFH and in-office)
If you are a motivated and customer-focused individual with a passion for delivering exceptional support, we encourage you to apply for this exciting opportunity.
", "lang_code": "en-US"}-
Senior ERP Consultant
6 days ago
North Ryde, New South Wales, Australia Cerner Full timeAbout the RoleWe are seeking a highly experienced and skilled Senior ERP Consultant to join our team at Cerner. As a Senior ERP Consultant, you will be responsible for delivering high-quality work, leading solution design and implementation, and mentoring teams.Key ResponsibilitiesIndependent Delivery of High-Quality Work: Implement Oracle NetSuite solutions...
-
Customer Support Specialist
4 days ago
North Ryde, New South Wales, Australia Pronto Software Full timeAbout the RoleAbout our Technical Support opportunity:Want to grow your career developing technical solutions with your excellent problem-solving skills and varied customer base?How about in a well-established and mature Software Development company with a strong focus on customer satisfaction?Support and collaboration with your team-mates? We're a friendly...
-
Customer Support Specialist
10 hours ago
North Ryde, New South Wales, Australia Pronto Software Full timeAbout the RoleWe are seeking a skilled Customer Support Specialist to join our team at Pronto Software. As a key member of our Support Consulting team, you will be responsible for providing first and second-level support services to our customers.Your Key ResponsibilitiesTriage and review reported issues to ensure timely resolutionWork closely with customers...
-
Portfolio Delivery Manager
4 days ago
North Ryde, New South Wales, Australia Oracle Full timeAbout the RoleWe are seeking an experienced Portfolio Delivery Manager to join our team at Oracle. As a key member of our consulting organization, you will be responsible for nurturing and expanding existing relationships across our portfolio of services.Key ResponsibilitiesCollaborate with our new relationship Sales team and with the wider Oracle's direct...
-
Support Specialist
7 days ago
North Ryde, New South Wales, Australia Pronto Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Support Consultant to join our team at Pronto Software. As a Support Consultant, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesTriage and Resolve Issues: You will be responsible for triaging and resolving customer issues in a...
-
Support Specialist
4 days ago
North Ryde, New South Wales, Australia Pronto Software Full timeAbout the RoleWe are seeking a highly skilled and motivated Support Consultant to join our team at Pronto Software. As a Support Consultant, you will play a critical role in providing exceptional customer service and support to our clients.Key ResponsibilitiesTriage and Resolve Issues: You will be responsible for triaging and resolving customer issues in a...
-
Portfolio Delivery Manager
7 days ago
North Ryde, New South Wales, Australia Oracle Full timeAbout the RoleWe are seeking an experienced Portfolio Delivery Manager to join our team at Oracle. As a key member of our consulting organization, you will be responsible for nurturing and expanding existing relationships across our portfolio of services.Key ResponsibilitiesWork collaboratively with our new relationship Sales team and with the wider Oracle's...
-
Customer Support Specialist
7 days ago
North Ryde, New South Wales, Australia Pronto Software Full timeAbout the RoleAbout our Technical Support opportunity:Want to grow your career developing technical solutions with your excellent problem-solving skills and varied customer base?How about in a well-established and mature Software Development company with a strong focus on customer satisfaction?Support and collaboration with your team-mates? We're a friendly...
-
Lead NetSuite ERP Consultant
7 days ago
North Ryde, New South Wales, Australia Cerner Full timeOverview: We are seeking a highly skilled consultant with extensive knowledge of Oracle NetSuite products, industry standards, and diverse business operations. This role requires the ability to independently deliver exceptional results for client engagements, ensuring that Oracle NetSuite solutions are tailored to meet specific customer requirements. Key...
-
Senior Sales Consultant
2 months ago
North Ryde, New South Wales, Australia Oracle Full timeJob DescriptionThe objective of the Solution Consultant is to be the trusted advisor when presenting the NetSuite solution to prospects during the sales process. An ability to understand business process flows, with strong business acumen and presentation skills, is essential for success in this role. The focus of this role is on converting opportunities...
-
Lead NetSuite ERP Consultant
7 days ago
North Ryde, New South Wales, Australia Cerner Full timePosition Overview: We are seeking a highly skilled consultant with extensive knowledge of Oracle NetSuite products, industry standards, and diverse business operations. This role requires the ability to deliver exceptional results independently, implementing Oracle NetSuite solutions tailored to client requirements. Key Responsibilities: Independent Solution...
-
Rehabilitation Consultant
3 days ago
North Ryde, New South Wales, Australia Gorilla Jobs Full timeAbout the Role:Gorilla Jobs is seeking a highly skilled Rehabilitation Consultant to join our team in the Sydney Metro area. As a leading medical recruitment agency, we are committed to providing exceptional service to our clients and candidates.Key Responsibilities:Develop and implement personalized rehabilitation strategies for injured workersCollaborate...
-
Senior Principal Sales Consultant
7 days ago
North Ryde, New South Wales, Australia Cerner Full timePosition Overview:As a Senior Principal Sales Consultant, you will serve as the primary expert in delivering presales technical and functional support to potential clients, ensuring their satisfaction throughout the process.Career Level: IC5At Cerner, a leader in health technology solutions, we leverage innovative technology to address contemporary...
-
Senior Consultant
7 days ago
North Ryde, New South Wales, Australia Oracle Full timeJob DescriptionJob SummaryWe are seeking a highly skilled Senior Consultant to join our Oracle Health Insurance team. As a Senior Consultant, you will be responsible for designing, configuring, testing, debugging, and maintaining implementation projects of our Oracle Health Insurance products.Key ResponsibilitiesDesign and implement Oracle Health Insurance...
-
Lead NetSuite ERP Solutions Consultant
7 days ago
North Ryde, New South Wales, Australia Cerner Full timeOverview: We are seeking a highly skilled consultant with a strong background in Oracle NetSuite products, industry standards, and diverse business operations. This role focuses on delivering exceptional work independently, implementing Oracle NetSuite solutions tailored to client requirements. Key Responsibilities: Independent Solution Delivery: Execute...
-
Sales Consultant for Client Solutions
7 days ago
North Ryde, New South Wales, Australia Cerner Full timeAbout CernerCerner is a leader in health information technology, dedicated to improving healthcare delivery and outcomes through innovative solutions. Our commitment to excellence drives us to provide the best services and support to our clients.Role OverviewThe Sales Consultant for Client Solutions will play a pivotal role in fostering enduring client...
-
Principal Consultant for Enterprise Sales
7 days ago
North Ryde, New South Wales, Australia Cerner Full timePosition Overview:As a Senior Principal Sales Consultant, you will serve as the key expert in guiding presales technical and functional support activities for potential clients, ensuring their satisfaction throughout the process.Career Level: IC5At Cerner, a leader in healthcare technology solutions, we harness innovative technologies to address contemporary...
-
Audio Visual Sales Consultant
7 days ago
North Ryde, New South Wales, Australia Ricoh Full timeAbout RicohRicoh is a world-leading provider of workplace technology, dedicated to improving work life by delivering better user experiences, optimized workflows, and digital infrastructure solutions.Our MissionWe harness the infinite potential of collective imagination to shape the future of work and the sustainability of our world. Our culture of openness...
-
Occupational Therapist
7 days ago
North Ryde, New South Wales, Australia Benchmark Rehab Full timeAbout the RoleBenchmark Rehab is seeking a highly skilled and motivated Occupational Therapist to join our team as a Rehabilitation Consultant. As a key member of our team, you will play a vital role in delivering high-quality rehabilitation services to our clients.Key ResponsibilitiesConduct comprehensive assessments and develop personalized rehabilitation...
-
Occupational Therapist
4 days ago
North Ryde, New South Wales, Australia Benchmark Rehab Full timeAbout the RoleBenchmark Rehab is seeking a highly skilled and motivated Occupational Therapist to join our team as a Rehabilitation Consultant. As a key member of our team, you will play a vital role in delivering high-quality rehabilitation services to our clients.Key ResponsibilitiesConduct comprehensive assessments and develop personalized rehabilitation...