Administrative Officer
3 weeks ago
Hudson Australia is currently partnering with the Queensland Treasury to recruit talented individuals for a temporary Administration Officer role in the Fine Administration and Management Division (FAM).
The successful candidate will support administrative and operational functions of the Queensland Revenue Office, providing excellent service delivery associated with the processing of camera detected offences and issuing infringements.
This is an exciting opportunity to make a meaningful impact and thrive in a dynamic environment. You will be responsible for participating in the processing and quality assurance of offences detected by approved photographic detection devices, taking appropriate follow-up action regarding camera and site management, issuing of camera detected offence notices, and prosecution case files.
You will also utilise information systems and conduct enquiries to investigate camera detected offence matters, providing recommendations to supervisors on an appropriate course of action.
Key responsibilities include:
- Processing and Quality Assurance: Participate in the processing and quality assurance of offences detected by approved photographic detection devices and take appropriate follow-up action regarding camera and site management, issuing of camera detected offence notices and prosecution case files.
- Investigation and Enquiries: Utilise information systems and conduct enquiries to investigate camera detected offence matters and provide recommendations to supervisors on an appropriate course of action.
- Client Service: Provide timely, helpful, and supportive client service via effective questioning, negotiation, and conflict management techniques.
- Information Security: Adhere to information security procedures to maintain the integrity of computer systems and the confidentiality of client information.
- Digital and Data Technology: A working knowledge of digital and data technology/systems.
- Legislation and Policy: The ability to analyse, interpret and apply legislation and/or policy or the ability to rapidly require this capability.
We are looking for someone with strong customer service and communication skills, ability to analyse and interpret legislation and policies, familiarity with digital and data technology systems, and previous administrative experience is preferred.
By joining our team at Hudson Australia, you will have the opportunity to gain valuable experience while contributing to the effective management of fines and offences. You will enjoy the opportunity to enhance your skills during a critical period, be part of a collaborative and supportive team, and work in a dynamic environment.
Estimated Salary Range: $46.27 per hour + Super (inclusive of casual loading)
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