Service Design Strategist

1 week ago


Brisbane, Queensland, Australia Hudson Full time

We are seeking an experienced Service Design Specialist to join our team in Brisbane CBD. This 12-month contract with possible extensions offers a unique opportunity to work with a large QLD State Government Agency, utilising your expertise in ITIL, Service Design, Solution Design, Architecture and Healthcare.

The successful candidate will have a strong background in ITIL Framework, service design, solution design, architecture and service transition in the Healthcare sector. You will be responsible for managing the service portfolio, partnering with Customer Relationship Managers and Commercial Strategy to shape the digital services mix.

Key responsibilities include:

  • Managing the service portfolio and collaborating with existing service teams and solution architects
  • Facilitating the design of ICT services that can be transitioned into the existing Service organisation
  • Developing practical and actionable service roadmaps to ensure long-term sustainability
  • Working closely with projects and operational teams to inform the design of ICT services

To succeed in this role, you will need:

  • 5 or more years' experience in service/solution design/transition/architecture or Service design co-ordination utilising the ITIL framework
  • Demonstrated expertise in facilitating the design of new services and evaluating existing ones
  • A deep understanding of public sector operations, particularly within the healthcare context
  • Excellent analytical and interpersonal skills, including the ability to communicate with clarity and influence across a broad range of internal and external stakeholders

We offer a competitive salary of $120,000 per annum, plus benefits, making this an attractive opportunity for skilled professionals.

Hudson is committed to providing exceptional opportunities for our clients and candidates. We believe in the power of long-term relationships and value service, reputation and quality above all else.



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