Service Transformation Business Strategist

16 hours ago


Brisbane, Queensland, Australia Australian Retirement Trust Full time
Job Description

We are seeking a Service Transformation Business Strategist to join our team at Australian Retirement Trust. As a key member of our Member Division, you will play a crucial role in identifying, analyzing, and improving service delivery, experience, and processes to best serve our customers.

The successful candidate will work closely with stakeholders to identify opportunities for improvement and implement solutions that meet business needs. Key responsibilities include:

  • Collaborating with cross-functional teams to analyze business processes and identify areas for improvement
  • Developing and implementing strategies to enhance customer experience and improve service delivery
  • Prioritizing and managing business requirements to ensure timely and effective implementation

This is a 12-month max-term/secondment opportunity that offers the chance to make a significant impact on our organization.



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