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Key Account Growth Specialist
2 weeks ago
Sydney
Role Overview:
As a Key Account Growth Specialist, you will be responsible for managing and enhancing customer relationships to ensure satisfaction and retention.
Key Responsibilities:
- Develop and implement strategic plans to drive sales growth and customer engagement.
- Collaborate closely with the sales team to onboard new clients and provide exceptional customer service.
- Provide expert guidance to clients on product usage and best practices to maximize their return on investment.
- Analyze customer feedback and metrics to identify opportunities for improvement in service delivery.
- Stay up-to-date with industry trends and developments to inform business strategy and drive growth.
Qualifications and Requirements:
- Bachelor's degree in Business Administration or related field.
- 5+ years of experience in customer success or account management.
- Strong communication, interpersonal, and problem-solving skills.
- Experience in the manufacturing sector is highly valued.
What We Offer:
- A dynamic and supportive work environment.
- Ongoing training and professional development opportunities.
- The chance to work with a diverse range of clients and projects.
Preferred Pronouns: The employer welcomes candidates to share their preferred pronouns so that they can address them correctly.
