Strategic Support Manager

1 day ago

Geelong, Victoria, Australia beBeeSupport Full time $104,999 - $124,999
Job Title: Strategic Support Manager

We are seeking an experienced support professional to join our team in driving employee empowerment. This role will lead a centralized team, providing consistent and thoughtful support across the business.

About the Role
  • Lead and grow a newly formed team of support advisors, creating a high-impact model that's scalable and people-first.
  • Provide clear guidance to leaders on employee relations, case management, and support processes, always grounded in care and curiosity.
  • Design and embed best-practice rhythms that bring clarity, efficiency, and momentum to how we support our teams.
  • Build a connected team environment that fosters impact with smart systems for leave coverage, shared knowledge, and flexible support during peak times.
  • Help shape a future-focused support function that aligns with business goals while championing genuine support and continuous improvement.
Requirements
  • A strong background in HR or support advisory, with hands-on experience supporting leaders across employee relations, coaching, and support processes.
  • Proven ability to lead and grow high-performing teams, bringing clarity, care, and a sense of shared purpose to your work.
  • Confidence navigating complexity with genuine care, whether managing sensitive cases or designing scalable, people-friendly systems.
  • A solutions-focused mindset that thrives in fast-paced environments, with experience in retail or entrepreneurial businesses highly valued.
About Us

We are a global fashion and lifestyle retailer with eight brands across 22 countries and 1,500 stores. We're proud of our diverse global workforce of 20,000 team members from countless nationalities, and we welcome individuals of all backgrounds to apply with us.

We are focused on bringing more voices, experiences, and backgrounds to our workforce as we drive diverse and inclusive outcomes for our team and customers.

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