Workplace Coordinator

2 weeks ago

North Ryde, New South Wales, Australia JLL Full time

Unlock a Brighter Way with JLL

We're seeking a highly skilled and personable Workplace Coordinator to join our team at JLL. As a Workplace Coordinator, you will play a crucial role in providing a welcoming experience for our client's staff and guests, ensuring a comfortable and hospitable environment.

Key Responsibilities:

  • Create memorable and positive interactions with staff, visitors, and contractors through warm welcomes, genuine conversations, and by anticipating their needs
  • Proactively connect with employees to understand their needs, feedback, and concerns
  • Utilize technology tools to effectively support employee requests and tickets
  • Organize and coordinate meeting room bookings and ensure their preparedness
  • Brainstorm, plan, and execute events to activate spaces, encourage networking, and boost engagement
  • Provide coverage at the Reception desk as required
  • Perform regular inspections of the premises to ensure cleanliness, comfort, and functionality
  • Maintain a visible presence among employees, fostering an environment that encourages open conversation to express any needs or concerns
  • Actively identify opportunities to drive efficiencies and streamline processes

Requirements:

  • Advanced skills in Microsoft Office (Word, Excel, PowerPoint)
  • Proficiency in Computerized Maintenance Management Systems (CMMS) and/or Integrated Workplace Management Systems (IWMS), particularly Helpdesk Systems
  • Familiarity with mailroom operations
  • Prior experience in hospitality, tourism, or customer service preferred
  • Exceptional customer service skills and professionalism, with a passion for hospitality, customer interactions, and satisfaction
  • A personable individual who enjoys interacting with others and building relationships
  • Adaptable and willing to learn new technology and applications

About JLL:

We're a global leader in helping clients envision where people will live, work, play, shop, and eat. Our entrepreneurial, inclusive culture is built on a foundation of collaboration, innovation, and a passion for delivering exceptional results. We're committed to equal opportunity and diversity, and we're dedicated to creating a workplace where everyone feels valued, respected, and empowered to succeed.

What We Offer:

You'll join a dynamic team that's passionate about making a difference. We offer a competitive salary, comprehensive benefits, and opportunities for professional growth and development. If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply.

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