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Workplace Coordinator

2 months ago

North Ryde, New South Wales, Australia JLL Full time

About JLL

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. We empower our people to shape a brighter way forward.

Job Summary

We are seeking a personable, professional, and proactive Workplace Coordinator to join our team at JLL. As a Workplace Coordinator, you will play a crucial role in providing a welcoming experience for our client's staff and guests, ensuring a comfortable and hospitable environment.

Key Responsibilities

  • Create memorable and positive interactions with staff, visitors, and contractors through warm welcomes, genuine conversations, and by anticipating their needs
  • Proactively connect with employees to understand their needs, feedback, and concerns
  • Utilize technology tools to effectively support employee requests and tickets
  • Organize and coordinate meeting room bookings and ensure their preparedness
  • Brainstorm, plan, and execute events to activate spaces, encourage networking, and boost engagement
  • Provide coverage at the Reception desk as required
  • Perform regular inspections of the premises to ensure cleanliness, comfort, and functionality
  • Maintain a visible presence among employees, fostering an environment that encourages open conversation to express any needs or concerns
  • Actively identify opportunities to drive efficiencies and streamline processes

Requirements

  • Advanced skills in Microsoft Office (Word, Excel, PowerPoint)
  • Proficiency in Computerized Maintenance Management Systems (CMMS) and/or Integrated Workplace Management Systems (IWMS), particularly Helpdesk Systems
  • Familiarity with mailroom operations
  • Prior experience in hospitality, tourism, or customer service preferred
  • Exceptional customer service skills and professionalism, with a passion for hospitality, customer interactions, and satisfaction
  • A personable individual who enjoys interacting with others and building relationships
  • Adaptable and willing to learn new technology and applications

About JLL

JLL is a global leader in helping clients envision where people will live, work, play, shop, and eat. We empower our people to shape a brighter way forward.

What We Offer

You'll join an entrepreneurial, inclusive culture. One where the best inspire the best. Where like-minded people work naturally together to achieve great things. Join us to develop your strengths and enjoy a fulfilling career full of varied experiences. Keep those ambitions in sight and imagine where JLL can take you.

Equal Opportunity Employer

JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may contact us at Accommodation Requests. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.