Hotel Operations Manager
1 month ago
Travel + Leisure Co. offers an exciting opportunity for a skilled and enthusiastic professional to join our team as a Front Office Supervisor in Port Douglas. As part of our global company, you will play a vital role in ensuring the efficient day-to-day operation of the Reception desk, delivering exceptional customer service, and contributing to our mission to put the world on vacation.
About Our CompanyAt Travel + Leisure Co., we pride ourselves on being a value-driven organization that promotes continual growth and development for our people. Our company operates more than 270 vacation club resort locations across the globe, providing unforgettable experiences for millions of travelers worldwide.
The RoleThis challenging yet rewarding role involves registering owners and guests, providing information on local attractions, and managing any guest issues that may arise. You will also be responsible for building, developing, training, and leading a team to promote high levels of customer service and achieve our company's vision.
Key Responsibilities:- Greet and register owners and guests efficiently and effectively.
- Provide accurate and up-to-date information on local area attractions and services.
- Manage and resolve any guest complaints or issues promptly and professionally.
- Build, develop, train, and lead a team to deliver exceptional customer service.
To succeed in this role, you will need:
- A proven track record in a front office department at a supervisory level.
- Knowledge of hotel property management systems, preferably Opera.
- Excellent communication skills, both written and verbal.
- A detail-focused approach with strong organizational skills.
- The ability to work under pressure and manage multiple tasks simultaneously.
We offer a competitive salary, ranging from $80,000 to $120,000 per annum, depending on experience. Additionally, you will enjoy:
- Subsidized private health insurance.
- Professional development funding.
- Discounted hotel stays across Australia, Fiji, and New Zealand.
We are an equal opportunities employer, committed to diversity and inclusion. If you have a passion for delivering exceptional customer service and exceeding expectations, we encourage you to apply for this exciting opportunity.
-
Hotel Operations Coordinator
4 weeks ago
Port Douglas, Queensland, Australia Marriott Full timeWelcome to Marriott International, a global leader in the hospitality industry. We are committed to providing exceptional experiences for our guests and delivering value to our shareholders.Our team is dedicated to making a difference in the lives of our guests and associates alike. As a Hotel Operations Coordinator at Sheraton Hotels & Resorts, you will...
-
Hotel Cleanliness Manager
1 month ago
Port Douglas, Queensland, Australia Wyndham Destinations Full timeUnlock a Rewarding Career with Wyndham DestinationsWe are seeking an experienced Hotel Cleanliness Manager to join our team at Wyndham Destinations. As a key member of our housekeeping department, you will be responsible for ensuring the highest standards of cleanliness and service across our resort properties.About the RoleThis is a fantastic opportunity to...
-
Housekeeping Operations Manager
3 weeks ago
Port Douglas, Queensland, Australia Wyndham Destinations Full timeWe are seeking an experienced Housekeeping Supervisor to join our team at Wyndham Destinations.About the RoleThis is a key position within our hotel operations, and you will play a vital role in ensuring that our high standards of service and cleanliness are maintained at all times.You will be responsible for managing housekeeping staff, delegating tasks,...
-
Hotel Linen Attendant Specialist
4 weeks ago
Port Douglas, Queensland, Australia Marriott Full timeJob Title:Hotel Linen Attendant SpecialistAbout Us:We are Sheraton Grand Mirage Resort Port Douglas, a part of Marriott International. Our company is known for its luxury hospitality services and operates in over 138 countries with more than 8,500 properties across various brands.Job Overview:The successful candidate will be working in our Housekeeping team...
-
Marketing Leader
3 weeks ago
Port Douglas, Queensland, Australia Marriott Full timeOverviewSheraton Grand Mirage Resort Port Douglas, a prestigious 5-star hotel in Tropical North Queensland, is seeking an exceptional Marketing Leader to spearhead our marketing efforts.About the RoleWe are looking for a seasoned professional with a minimum of 5 years' experience in a similar role, preferably in a luxury hotel environment. The ideal...
-
Senior Resort Operations Manager
4 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeWe are seeking a seasoned Senior Resort Operations Manager to lead our team at Club Wyndham Port Douglas.About the RoleThis is a hands-on position ideal for a hospitality professional with proven operational knowledge and experience. As a key member of our management team, you will be responsible for the daily operational success of the resort, interacting...
-
Community Focused Hotel Agent
4 weeks ago
Port Douglas, Queensland, Australia Marriott Full timeAbout the RoleAs a Switch/AYS Agent at Sheraton, you will play a vital role in creating memorable guest experiences that exceed expectations.ResponsibilitiesSupport the Guest Services team with operational tasks to ensure seamless hotel operations.Develop in-depth knowledge of the hotel and surrounding community to provide personalized recommendations and...
-
Housekeeping Operations Manager
3 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co Full timeWe Put the World on VacationAt Travel + Leisure Co., our mission is to deliver exceptional experiences for millions of travelers worldwide.About the RoleThis Housekeeping Operations Manager position plays a vital role in ensuring a high standard of service and cleanliness across all resorts. If you're passionate about delivering unforgettable guest...
-
Resort Operations Manager
3 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeUnlock a World of OpportunitiesTravel + Leisure Co. invites experienced hospitality professionals to apply for the role of Resort Operations Manager at our Port Douglas resort, where you will have the opportunity to work in one of the most beautiful tropical holiday destinations in the world.About the RoleWe are seeking a highly skilled and motivated...
-
Operations Manager
3 weeks ago
Port Douglas, Queensland, Australia Marriott International Full timeAbout UsSheraton Grand Mirage Port Douglas is part of Marriott International, a global hospitality leader with 8,500 properties and 31 brands across the globe. Our team in Tropical North Queensland invites you to join us in delivering exceptional guest experiences.Job SummaryWe are seeking an experienced Duty Manager to lead our Front Office operations in...
-
Resort Operations Manager
4 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeDeliver Exceptional Guest ExperiencesAs a Resort Operations Manager at Travel + Leisure Co. in beautiful Port Douglas, you will play a vital role in creating unforgettable holiday experiences for our Club Wyndham owners and guests.The resort is nestled amidst stunning rainforest gardens, offering a tranquil oasis just a short walk from Four Mile Beach and...
-
Front Office Operations Manager
3 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeUnlock a World of Career OpportunitiesWe are Travel + Leisure Co., a global leader in the vacation ownership industry. Our mission is to provide exceptional experiences for millions of travelers worldwide.As a Front Office Supervisor at our Club Wyndham Port Douglas resort, you will play a crucial role in ensuring the smooth operation of the Reception desk,...
-
Culinary Operations Manager Port Douglas
4 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeCareer Opportunity: Culinary Operations ManagerWe are seeking a highly skilled and experienced Culinary Operations Manager to lead our culinary team at Club Wyndham Port Douglas.Company OverviewAt Travel + Leisure Co., our mission is to provide exceptional vacation experiences for millions of travelers worldwide. Our Vacation Ownership business line includes...
-
Culinary Operations Manager
1 month ago
Port Douglas, Queensland, Australia Designed Logistical Solutions Pty Ltd Full timeAbout Us :Ferntree Rainforest Hotel is a luxurious getaway nestled in the heart of Cape Tribulation, where the rainforest meets the reef. This environmentally-friendly resort boasts stunning gardens designed to attract the region's unique wildlife.About You :Proven experience as a Head Chef in high-volume restaurantsStrong leadership skills to manage and...
-
Hotel Operations Leader
4 weeks ago
Port Douglas, Queensland, Australia Marriott International Full timeCompany OverviewSheraton Grand Mirage Port Douglas is part of Marriott International, a leading global hospitality company with 8,500 properties and 31 brands worldwide.We operate in over 138 countries and are committed to delivering exceptional guest experiences.
-
Restaurant Operations Manager
1 month ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timePut Your Skills to Work in a Fun and Dynamic EnvironmentWe are seeking an experienced Restaurant Manager to join our team at Travel + Leisure Co. Our company's mission is simple: to put the world on vacation. With over 19,000 associates, we operate more than 270 vacation club resort locations across the globe.Compensation PackageThis position comes with a...
-
Culinary Operations Manager
2 months ago
Port Douglas, Queensland, Australia Wyndham Destinations Full timeWe're Putting the World on VacationAt Wyndham Destinations, our mission is to deliver exceptional guest experiences. As the Chef de Partie, you will be responsible for running the day-to-day operations of the kitchen, planning menus that meet financial goals and appeal to all guests, and providing food and beverages in a timely and professional...
-
Restaurant Operations Manager
2 months ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeLead the Way in HospitalityAt Travel + Leisure Co., we're seeking a seasoned Restaurant Manager to oversee the day-to-day operations of our Food and Beverage outlet. As a key member of our team, you'll be responsible for managing staff, ensuring exceptional customer service, and maintaining the highest standards of quality and safety.Key...
-
Talented Culinary Operations Manager Wanted
3 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeWe are seeking a highly skilled Chef de Partie to join our team at Club Wyndham Port Douglas. Our tropical oasis is nestled amidst rainforest gardens, offering a unique blend of luxury and relaxation.Key ResponsibilitiesFood Safety and Hygiene: Ensure the highest standards of food safety and hygiene in all aspects of food preparation and presentation,...
-
Senior Restaurant Operations Manager
4 weeks ago
Port Douglas, Queensland, Australia Travel + Leisure Co. Full timeUnleash Your Hospitality ExpertiseWe are on a mission to deliver exceptional vacation experiences for millions of travelers worldwide. Our team at Travel + Leisure Co. is passionate about innovation, growth, and customer satisfaction.About the RoleThe Food and Beverage Supervisor will play a vital role in managing the day-to-day operations of our restaurants...