Retail Sales and Service Representative

2 weeks ago


Ballarat, Victoria, Australia 4WD SUPACENTRE Full time

Why Work with 4WD Supacentre?

4WD Supacentre is a leading omnichannel retailer specializing in outdoor recreation and lifestyle products. As a fast-growing customer-centric business, we're seeking talented individuals to support our exponential growth and drive innovation.

About Our Company

We operate a network of 30 stores nationally, with a strong presence in warehousing, engineering, customer care, commercial sales, and corporate support functions. Our team is passionate about delivering exceptional customer experiences and pushing the boundaries of what's possible.

Job Summary

We're seeking a Sales and Customer Experience Specialist to join our team in Ballarat. As a key member of our sales team, you'll be responsible for building a customer-centric environment, driving sales, and achieving individual and store targets.

Key Responsibilities

  • Proactively greet customers, identify their needs, and deliver solutions to close sales and satisfy customer needs.
  • Assist with store housekeeping by undertaking stock replenishment activities.
  • Support the processing of sales through the POS system.
  • Undertake a variety of operational activities.

Requirements

  • Proven success in exceeding set retail sales KPIs and targets.
  • Previous retail experience (minimum 2 years) with a high-energy sales focus.
  • Excellent interpersonal skills, highly customer-centric.
  • Proven experience within a high-performing sales environment.
  • Ability to grasp and learn new product SKUs, POS, etc.
  • Knowledge of 12v systems, highly regarded.

What We Offer

As a Sales and Customer Experience Specialist with 4WD Supacentre, you'll have the opportunity to work with a dynamic team, develop your skills, and contribute to our company's growth and success.



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