Client Service Officer
1 week ago
We are seeking a highly skilled and passionate individual to join our team as a Client Service Officer - Hearing Care Specialist. As a key member of our clinic team, you will play a vital role in delivering exceptional customer service and ensuring our clients receive the best possible hearing health care outcomes.
Key Responsibilities- Client Engagement: Build strong relationships with clients, understanding their hearing needs and preferences to provide tailored solutions.
- Scheduling and Coordination: Manage client appointments, ensuring seamless scheduling and coordination with clinicians and hearing technicians.
- Government Funding and Rebates: Assist clients in determining their entitlement to government funding assistance and health fund rebates.
- Client Retention: Foster long-term relationships with clients, encouraging renewal of maintenance programs and promoting our services.
- Administrative Support: Provide administrative support for day-to-day clinic operations, ensuring efficient and effective delivery of services.
- Customer Service Experience: Proven experience in customer-facing roles, preferably in hearing care services, retail, or allied health.
- Interpersonal Skills: Excellent communication and interpersonal skills, with the ability to empathize with clients and provide exceptional customer service.
- Education and Qualifications: Higher School Certificate (HSC) or TAFE qualification, with a valid visa to work in Australia.
- Permanent Part-time Opportunity: Enjoy a stable and secure work environment with a permanent part-time position.
- Supportive Team: Collaborate with a dedicated and supportive team of hearing care professionals.
- Professional Development: Access to clear career paths and professional training opportunities.
- Employee Benefits: Enjoy a range of employee benefits, including the MyRewards program, Online Wellbeing center, and Employee Assistance Program.
Audika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. We are committed to delivering exceptional customer service and improving the quality of life for people living with hearing loss.
-
Client Service Officer
1 week ago
Cooma-Monaro, Australia Audika Australia Pty Full timeAbout Audika Australia PtyAudika Australia Pty is a leading provider of hearing healthcare solutions in Australia, with over 350 clinics across the country. We are part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.Our MissionWe strive to put hearing care on the health care agenda and...
-
Client Service Manager
3 months ago
Cooma, Australia Apex Group Full time**Description** Apex Group is currently seeking a Client Service Manager to join the accounting team within our Client Services division. This full-time Assistant Manager role and comes with a favourable contract hourly rate. Reporting to a Senior Manager, this role covers financial reporting and administration obligations to support a growing team...
-
Client Service Officer
4 weeks ago
Cooma, Australia Audika Full timeWho is Audika?#LI-TF1#LI-ON#audika_AustraliaAudika is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. Worldwide the group employs more than 17,500 staff in more than 30 countries and distributes hearing healthcare and intelligent audio solutions to people in more than 130...
-
Customer Service Representative
1 week ago
Cooma-Monaro, Australia Audika Full timeAbout AudikaAudika is a leading provider of hearing healthcare solutions, part of a global group that offers innovative products and services to improve the quality of life for people with hearing loss.We have a strong presence in Australia, with over 350 clinics across the country, providing hearing services to our valued clients. Our mission is to put...
-
Customer Service Officer
3 months ago
Cooma, Australia Star Aviation Full time**Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! All transport, accomodation and training is provided and paid for. **Description**: As a Customer Service Officer, you will...
-
Customer Service Representative
4 days ago
Cooma-Monaro, Australia Audika Australia Full timeAbout the RoleAudika Australia is seeking a highly motivated and customer-focused individual to join our team as a Clinic Co-ordinator. As a key member of our clinic team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our clinics.Key ResponsibilitiesBook and confirm appointments for clients using...
-
Customer Service Representative
6 days ago
Cooma-Monaro, Australia Audika Australia Full timeAbout Audika AustraliaAudika Australia is a leading provider of hearing healthcare solutions, part of a global group that offers innovative products and services to improve the quality of life for people with hearing loss.We are committed to delivering exceptional customer experiences and strive to be a trusted partner in the hearing healthcare industry.The...
-
Customer Service Officer
3 months ago
Cooma, Australia Star Aviation Services Full time**Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, no two days will be the same, where you will be responsible for providing...
-
Client Service Officer
5 days ago
Snowy Monaro Regional Council, Australia NSW Department Of Communities And Justice Full timeAbout the RoleWe are seeking a skilled Client Service Officer to join our Estate Management team at NSW Department of Communities and Justice. As a Client Service Officer, you will be responsible for providing exceptional customer service and support to our clients, who are often vulnerable or have complex needs.Key ResponsibilitiesDevelop strategies and...
-
Retail Customer Service Representative
4 days ago
Cooma-Monaro, Australia Australia Post Full timeAbout the OpportunityAustralia Post is a leading provider of postal and logistics services, and we're seeking a highly skilled and customer-focused Retail Customer Service Officer to join our team.As a Retail Customer Service Officer, you will play a key role in delivering exceptional customer experiences, providing sales and service transactions, and...
-
Customer Service Representative
1 week ago
Cooma-Monaro, Australia Australia Post Full timeAbout the OpportunityWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and providing top-notch service to our customers.Key ResponsibilitiesCustomer Service: Provide exceptional...
-
Surveillance Officer
1 week ago
Cooma-Monaro, Australia Evolve Talent Full timeAbout the RoleWe are seeking a highly experienced Surveillance Officer to join our team at Evolve Talent. As a key member of our infrastructure construction team, you will be responsible for overseeing and ensuring the successful execution of specialized tasks in tunneling, drill and blast, and underground operations.Key ResponsibilitiesSite Supervision:...
-
Client Service Officer
1 week ago
Snowy Monaro Regional Council, Australia NSW Department Of Communities And Justice Full timeAbout the RoleWe are seeking a skilled Client Service Officer to join our Estate Management team at the NSW Department of Communities and Justice. As a Client Service Officer, you will play a critical role in supporting customers with complex needs and providing exceptional customer service.Key ResponsibilitiesDevelop strategies and make substitute decisions...
-
Customer Service Representative
1 day ago
Cooma-Monaro, Australia Snowy Hydro Limited Full time{"title": "Customer Service Officer", "description": "Job Opportunity at Snowy Hydro LimitedSnowy Hydro Limited is a dynamic and integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. We own and operate a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas...
-
Customer Service Representative
1 week ago
Cooma-Monaro, Australia Snowy Hydro Limited Full timeAbout Snowy Hydro LimitedSnowy Hydro Limited is a leading integrated energy company that has been providing reliable energy to Australia for over 70 years. As a dynamic and innovative business, we own and operate a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and have recently...
-
Customer Service Representative
4 days ago
Cooma-Monaro, Australia Snowy Hydro Full timeAbout Snowy HydroSnowy Hydro is a leading integrated energy company that has been providing reliable energy to Australia for over 70 years. Our company owns and operates a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and has recently contracted wind and solar energy. We also provide...
-
Field Service Engineer
7 days ago
Cooma-Monaro, Australia Voith Group Full timeAbout the Voith GroupThe Voith Group is a global technology company with a broad portfolio of systems, products, services, and digital applications. We set standards in the markets of energy, paper, raw materials, and transport & automotive.As a Field Service Engineer, you will support the Voith Group in providing technical expertise to field sites. Your...
-
Cooma Airport
3 weeks ago
Cooma, Australia Star Aviation Services Full time**Introduction**: Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care. **Description**: As a Customer Service Officer, you will provide excellent customer service and assist passengers checking in in a...
-
Field Service Engineer
7 days ago
Cooma-Monaro, Australia Voith Group Full timeAbout the RoleWe are seeking a highly skilled Field Service Engineer to join our team at the Voith Group. As a key member of our team, you will be responsible for providing technical support and advice to field sites, ensuring the smooth operation of our hydropower and renewable energy projects.Key ResponsibilitiesProvide technical support and advice to...
-
Field Service Engineer
6 days ago
Cooma-Monaro, Australia Voith Hydro Full timeAbout the RoleWe are seeking a highly skilled Field Service Engineer to join our team at Voith Hydro. As a key member of our technical support team, you will be responsible for providing expert technical support and advice to our field sites.Key ResponsibilitiesProvide technical support and advice to field sitesPrepare and maintain work packages, technical...