Customer Service Representative

4 days ago


CoomaMonaro, Australia Audika Australia Full time
About the Role

Audika Australia is seeking a highly motivated and customer-focused individual to join our team as a Clinic Co-ordinator. As a key member of our clinic team, you will play a vital role in delivering exceptional customer service and ensuring the smooth operation of our clinics.

Key Responsibilities
  • Book and confirm appointments for clients using our online scheduling tool.
  • Work with clients to determine their entitlement to government funding assistance and health fund rebates.
  • Follow up with existing clients to encourage renewal of the maintenance program.
  • Perform hearing screening checks (full training is provided).
  • Provide administrative support for day-to-day clinic operations.
Requirements
  • Previous customer service experience in a retail, hearing care services, pharmacy, or allied health environment.
  • Experience working with an older demographic is preferred.
  • Strong interpersonal communication skills and empathy for clients to support their hearing journey.
  • Higher School Certificate (HSC) or TAFE Qualification.
  • Computer literacy skills.
  • A valid visa to work in Australia.
What We Offer
  • Permanent Part-time (Thursday & Friday - 8:30am to 4:30pm).
  • Supportive hearing care team.
  • Professional development through clear career path and professional training.
  • My Rewards program – a program that offers discounts to more than 300 retailers and services across Australia.
  • Online Wellbeing center – a platform offering activities, workouts, meditations, nutritional and financial advice – everything you need to live a healthier and happier life.
  • Employee Assistance Program.
  • Birthday and Christmas gifts.
About Us

Audika Australia is part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss. We strive to put hearing care on the health care agenda and to improve the quality of life of people living with hearing loss.



  • Cooma-Monaro, Australia Snowy Hydro Limited Full time

    {"title": "Customer Service Officer", "description": "Job Opportunity at Snowy Hydro LimitedSnowy Hydro Limited is a dynamic and integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. We own and operate a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas...


  • Cooma-Monaro, Australia Snowy Hydro Limited Full time

    About Snowy Hydro LimitedSnowy Hydro Limited is a leading integrated energy company that has been providing reliable energy to Australia for over 70 years. As a dynamic and innovative business, we own and operate a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and have recently...


  • Cooma-Monaro, Australia Snowy Hydro Full time

    About Snowy HydroSnowy Hydro is a leading integrated energy company that has been providing reliable energy to Australia for over 70 years. Our company owns and operates a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and has recently contracted wind and solar energy. We also provide...


  • Cooma-Monaro, Australia Australia Post Full time

    About the OpportunityWe're seeking a highly motivated and customer-focused individual to join our team as a Retail Customer Service Officer. As a key member of our retail team, you'll play a vital role in delivering exceptional customer experiences and providing top-notch service to our customers.Key ResponsibilitiesCustomer Service: Provide exceptional...


  • Cooma-Monaro, Australia Repco Full time

    About RepcoRepco is a leading brand in the Australian and New Zealand markets, recognized for its quality, expertise, and knowledge in the automotive aftermarket. Our team is passionate about delivering exceptional customer experiences and creating lasting impressions.Our Customer Service and Sales RepresentativesAre committed to providing genuine service,...


  • Cooma-Monaro, Australia Audika Australia Full time

    About Audika AustraliaAudika Australia is a leading provider of hearing healthcare solutions, part of a global group that offers innovative products and services to improve the quality of life for people with hearing loss.We are committed to delivering exceptional customer experiences and strive to be a trusted partner in the hearing healthcare industry.The...


  • Cooma-Monaro, Australia Audika Full time

    About AudikaAudika is a leading provider of hearing healthcare solutions, part of a global group that offers innovative products and services to improve the quality of life for people with hearing loss.We have a strong presence in Australia, with over 350 clinics across the country, providing hearing services to our valued clients. Our mission is to put...


  • Cooma-Monaro, Australia Australia Post Full time

    About the OpportunityAustralia Post is a leading provider of postal and logistics services, and we're seeking a highly skilled and customer-focused Retail Customer Service Officer to join our team.As a Retail Customer Service Officer, you will play a key role in delivering exceptional customer experiences, providing sales and service transactions, and...


  • Cooma-Monaro, Australia Repco Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Retail Assistant (Customer Sales & Service) at Repco.Key ResponsibilitiesCustomer Service: Provide exceptional customer service to ensure a great shopping experience for our customers.Sales Performance: Contribute to positive sales performance by using...


  • Cooma, Australia NSW Government Full time

    **Customer Service Representative - NSW Government** - **Initial 4 month contract with view to extend**: - **$35ph + super**: - **ASAP start pending checks (looking at potential start dates of early December)**: - **Cooma location - Onsite full time, business hours**: - **Working with Children Check** TAFE NSW is a fantastic organisation to work for,...


  • Cooma, Australia Star Aviation Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! All transport, accomodation and training is provided and paid for. **Description**: As a Customer Service Officer, you will...


  • Cooma, Australia Snowyhydro Full time

    Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. Snowy Hydro owns and operates a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and has recently contracted wind and solar energy. We also provide...


  • Cooma, Australia Snowy Hydro Limited Full time

    Job Description Snowy Hydro is a dynamic, integrated energy business that has been providing on-demand, reliable energy to Australia for over 70 years. Snowy Hydro owns and operates a powerful combination of generation assets, including the 4,100-megawatt Snowy Mountains Scheme, gas and diesel plants, and has recently contracted wind and solar energy....

  • Cooma Airport

    3 weeks ago


    Cooma, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated Ground Handling service provider, partnering with a number of Airlines and Airports. We pride ourselves on being big enough to manage, yet small enough to care. **Description**: As a Customer Service Officer, you will provide excellent customer service and assist passengers checking in in a...

  • Customer Sales

    3 months ago


    Cooma, Australia Repco Full time

    Iconic brand with over 400 stores across Australasia Passionate and caring team with a customer-centric culture Part of Genuine Parts Company, the global leader in automotive parts and accessories Driven by Passion for 100 Years Repco is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the...

  • Customer Sales

    4 months ago


    Cooma, Australia GPC Asia Pacific Full time

    **Driven by Passion for 100 Years** **Repco** is Australia's leader in Automotive Aftermarket Parts and is one of the most widely recognised brands in the Australian and New Zealand markets. Our brand stands for quality, expertise and knowledge. At Repco, our team members are valued and appreciated. Every day we deliver careers and experiences that are both...


  • Cooma-Monaro, Australia Audika Australia Pty Full time

    About Audika Australia PtyAudika Australia Pty is a leading provider of hearing healthcare solutions in Australia, with over 350 clinics across the country. We are part of Demant, a world-leading hearing healthcare group that offers solutions and services to help people with hearing loss.Our MissionWe strive to put hearing care on the health care agenda and...


  • Cooma-Monaro, Australia Workforce Australia for Individuals Full time

    About Snowy HydroSnowy Hydro is a leading integrated energy business that has been providing reliable energy to Australia for generations. As a dynamic and innovative company, we own and operate a powerful combination of generation assets, including the Snowy Mountains Scheme, gas and diesel plants, and contracted wind and solar energy. We also provide...


  • Cooma, Australia Sindhiz Group Pty Ltd Full time

    Job Title - Customer Service Assistant Company - Sindhiz Management Pty Ltd Location -TSG Cooma **Job Description**: - **We are looking for our next Retail superstar.**_ Our Store TSG Cooma is looking for motivated Customer Service Assistants to join their team. At Sindhiz Management Pty Ltd, our Stores are growing and we need YOU!! We operate TSG &...


  • Cooma, Australia Star Aviation Services Full time

    **Introduction**: Star Aviation is Australia's most dedicated ground handling service provider, partnering with 19 airlines across 9 airports Australia-wide. We pride ourselves on being big enough to manage, yet small enough to care! **Description**: As a Customer Service Officer, no two days will be the same, where you will be responsible for providing...