Medical Record Coordinator

21 hours ago

NewcastleMaitland, Australia beBeeAdministration Full time $59,000 - $67,000
Healthcare Support Role

This is an exciting opportunity to work in a dynamic healthcare environment where you will be responsible for providing administrative support to the clinical team.

Key Responsibilities:
  • Greet patients and families with care and compassion, ensuring they feel comfortable during their hospital stay
  • Work collaboratively with the administration team, ward nursing staff, and Nurse Unit Manager's to ensure smooth operations
  • Prepare patient files, appointment lists, and coordinate with other clerks to obtain ward patient files
  • Compile and file medical records
  • Provide clerical support to the clinical team as required
  • Liaise with allied health, ward persons, and other hospital departments to facilitate patient treatments, discharges, or transfers
  • Complete data entry, switchboard, front desk, and medical records tasks as directed
Essential Criteria:
  • Prior experience in Healthcare Administration or a related field in a Patient Facing role
  • Proven Administration and/or Customer Service experience with exceptional attention to detail
  • Proven experience handling confidential information or patient files
  • Flexible to work a variety of shifts
  • Valid Authority to Work in Australia
  • NSW Working with Children check for Employment
  • High level customer service skillset
  • Excellent interpersonal and communication skills
  • Strong organisational skills with the ability to prioritise tasks and meet deadlines in a fast-paced environment
  • Strong attention to detail
  • Experience in MS Office (Outlook, Word, and Excel)
  • Able to work independently and within a diverse team
Desirable Criteria:
  • Knowledge of medical terminology
  • Experience with WebPAS or a similar patient administration system
  • Experience in a hospital ward environment
  • Diploma or TAFE level qualification in Administration, Business Management or related discipline (or working towards same)

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