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Claims Support Officer

2 months ago


Brisbane, Queensland, Australia Zurich Insurance Company Full time
{"title": "Claims Support Officer", "description": "Unlock a Brighter Future with Zurich Insurance

At Zurich Insurance, we're on a mission to create a brighter future for our customers, communities, and the planet. As a Claims Support Officer, you'll play a vital role in delivering exceptional service to our customers through the claims assessing process.

Key Responsibilities:
  • Liaise with internal and external stakeholders to ensure seamless claims processing
  • Book and allocate assessments to ensure timely resolution
  • Manage assessor work volumes to maintain high service standards
  • Arrange quotes for repairers and respond to customer enquiries
What You'll Need:
  • Claims experience highly desirable
  • Excellent communication and stakeholder management skills
  • Strong customer service experience
  • High level of organisation and attention to detail
  • Ability to work in a fast-paced environment
Why Zurich?

We're a values-led organisation that empowers wellbeing, offers award-winning training programs, and provides a range of benefits to support your career and personal growth. Join us and discover a brighter future for yourself and our customers.

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