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Sales Team Leader

2 months ago

Melbourne, Victoria, Australia Dyson Group Full time
Job Title: Sales Team Leader

At Dyson Group, we are seeking an experienced Sales Team Leader to join our team. As a key member of our sales team, you will be responsible for coordinating and managing sales bookings and invoicing, school coordination, and operational planning.

Key Responsibilities:
  • Accurately process incoming coach sales enquires and bookings in a timely and efficient manner.
  • Deliver accurate quotes and bookings.
  • Maintain the highest level of efficiency and working knowledge of company systems and processes.
  • Provide positive and professional leadership to the rest of charter sales and school admin team.
  • Address team performance through providing feedback, coaching, training or counselling as required.
  • Complete reports including monthly reports as required.
  • Support school's coordinator and back fill in their absence.
  • Actively participating in daily meetings.
  • Ensure bookings are accurate and drivers have a full understanding of requirements of each job.
  • Support Customer experience team, when necessary, by answering overflow phone calls and covering reception role for periods of unplanned absences.
  • Coordinate the implementation and ongoing management of company procedures to ensure compliance with contractual obligations and bus accreditation requirement and company expectations.
Requirements:
  • Experience in sales team leadership role (highly regarded).
  • Demonstrated ability to assess risk in a sales environment with a high regard for safety.
  • Strong organisational and time management skills.
  • Exceptional attention to detail and ability to multitask competing priorities.
  • Ability to read and understand budgetary reports and analysis.
  • Demonstrated ability to match customer needs to company products.
  • Outstanding verbal and written communication skills.
  • Self-motivated with a positive and professional attitude.