Customer Experience Leader

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Main ResponsibilitiesUnder the supervision of Circle Leaders, the primary objective is to provide exceptional service to Probe CX customers in a timely, accurate, and respectful manner as measured by performance metrics. Key CompetenciesFoster strong interpersonal skills to ensure seamless communication with customers.Develop effective multi-tasking skills...

**Job Summary:**We are seeking an experienced Customer Experience Leader to join our team at Kinetic in Melbourne.The ideal candidate will have a deep understanding of customer experience methodologies and best practices, with strong research and data analysis skills. They will be responsible for developing and implementing customer strategies, tools, and...

We are seeking a high-calibre Customer Service Manager to lead the establishment and implementation of a centralised customer experience platform. To succeed in this role, you will have a proven track record of delivering business solutions and a strong passion for customer-centric service.About the Business:Six Degrees Executive is a leading executive...

About the roleWe are seeking a dedicated and experienced leader to join our team as a Customer Experience Team Leader. This is an exciting opportunity to lead a team of Customer Service Officers and Sales Officers, overseeing the daily operations across our leisure centres.Monitor performance, provide feedback, training, and staff development...

About the RoleWe are seeking an experienced Senior Customer Experience Leader to champion our customer-led culture and drive business growth.Job DescriptionAs a Senior Customer Experience Leader, you will be responsible for designing end-to-end experiences that meet our customers' evolving needs. This includes:Championing customer-centric decision making...

About The Just GroupWe are a leading retailer in Australia and New Zealand, known for our sleepwear brand Peter Alexander.This part-time role is located at our Support Office on St Kilda Rd, Melbourne.Job Description:As a Customer Experience Leader, you will play a crucial role in ensuring our customers receive the best experience, resolving their inquiries...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

Company OverviewAt Intrepid Travel, we're driven by a passion to inspire and lead the best travel experiences ever. As a certified B Corp, we prioritize making a positive impact on both people and the planet.About the RoleWe're seeking an experienced Chief Marketing Officer to drive our commercial strategies across brand, product, marketing, and PR. This...

About the RoleWe're seeking a highly motivated and experienced senior-level customer leader to join our team and take our Customer Care function to the next level. As a key member of our e-Commerce team, you will be responsible for refining and improving existing processes, developing scalable solutions, and providing exceptional levels of customer service...

Work in a Dynamic and Collaborative EnvironmentSuitable for Full Time 38 Hours per Week OnlyKey Responsibilities:Lead the Customer Service team, monitoring performance, providing feedback, training and staff development opportunities.Lead the Customer Service team in the day-to-day front-end operations across our leisure centres.Drive a constructive culture,...

About the roleIn this dynamic position, you will assist in managing our Customer Experience Team, ensuring an outstanding sales journey for retail customers. You will work closely with the Retail Centre Manager to drive success, including finance and insurance (F&I) targets, while motivating and guiding the team to deliver an exceptional, flexible customer...

About the Role:We are seeking a highly motivated and experienced Customer Service Manager to lead our customer service team. This role is crucial in upholding our commitment to customer satisfaction and efficient service.Key Responsibilities:Craft and periodically assess customer service policies, programs, and procedures to ensure alignment with customer...

Transforming Businesses with Cutting-Edge SolutionsCognizant, a world-leading professional services company, is seeking an exceptional APAC Commerce and Customer Experience Leader to drive growth and innovation in the Asia-Pacific region. As a key member of our team, you will leverage your expertise to deliver cutting-edge solutions that transform businesses...

Job SummaryAs a Customer Engagement Associate at the Customer Engagement Centre, you will be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your...

Job DescriptionAs the first point of contact for our national business, you will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values.Key ResponsibilitiesReporting to the Customer Engagement Centre Team Leader, you will:Demonstrate a superior customer service capability...

Customer Experience LeaderWe are seeking an experienced Zone Manager to join our team in VIC's Western Suburbs. As a key member of our management team, you will be responsible for delivering exceptional customer experiences across multiple locations.About the RoleSupporting the management team in achieving customer experience goalsLeading and motivating...

About Coles ServicesColes Services is dedicated to making our supermarkets shine. By managing all trolleys, trolley collection and cleaning services, we ensure our customers' shopping experiences are consistently safe, seamless and welcoming.Salary & BenefitsThe estimated annual salary for this role is $60,000-$80,000 depending on experience. In addition to...

Are you a people leader with a genuine desire to make a difference? Do you have the skills and experience to create a world-class customer experience that drives revenue growth?We are seeking an experienced Customer Experience Manager Leader to join our team at Dan Murphy's. As one of our senior leaders, you will be responsible for motivating and leading...

About UsWe are Insurance Australia Group Limited, the largest general insurance group in Australia and New Zealand.We're a tech and research facility, a hub for climate change experts and a centre of resilience design.We're passionate about social issues, walk the talk on sustainability and strive to do more than standard on things that matter, including...