Senior Customer Experience Leader

About the RoleWe are seeking an experienced Senior Customer Experience Leader to champion our customer-led culture and drive business growth.Job DescriptionAs a Senior Customer Experience Leader, you will be responsible for designing end-to-end experiences that meet our customers' evolving needs. This includes:Championing customer-centric decision making...

Job DescriptionWe are seeking a highly skilled Customer Engagement Associate to join our Customer Engagement Centre team.About the RoleThis is a hybrid working arrangement, with a mix of remote and on-site work. The successful candidate will be required to perform national police checks.Key Responsibilities:Provide exceptional customer service through...

Company OverviewAt Intrepid Travel, we're driven by a passion to inspire and lead the best travel experiences ever. As a certified B Corp, we prioritize making a positive impact on both people and the planet.About the RoleWe're seeking an experienced Chief Marketing Officer to drive our commercial strategies across brand, product, marketing, and PR. This...

Main ResponsibilitiesUnder the supervision of Circle Leaders, the primary objective is to provide exceptional service to Probe CX customers in a timely, accurate, and respectful manner as measured by performance metrics. Key CompetenciesFoster strong interpersonal skills to ensure seamless communication with customers.Develop effective multi-tasking skills...

**Job Summary:**We are seeking an experienced Customer Experience Leader to join our team at Kinetic in Melbourne.The ideal candidate will have a deep understanding of customer experience methodologies and best practices, with strong research and data analysis skills. They will be responsible for developing and implementing customer strategies, tools, and...

We are seeking a high-calibre Customer Service Manager to lead the establishment and implementation of a centralised customer experience platform. To succeed in this role, you will have a proven track record of delivering business solutions and a strong passion for customer-centric service.About the Business:Six Degrees Executive is a leading executive...

About the RoleWe're seeking an experienced customer service professional to join our team as a Senior Customer Service Leader. This role will see you take ownership of and accountability for the Customer Care function at Maserati Of San Diego, both pre and post customer purchase and full end-to-end warranty support.As a Senior Customer Service Leader, you...

About the RoleAs a Customer Experience Manager at Dan Murphy's, you will be responsible for creating tailored in-store customer experiences and inspiring merchandising that keeps our community returning to Dan's. You will motivate and lead your team to deliver a world-class customer experience, promoting customer loyalty and contributing to revenue...

About LykaLyka is a pioneering pet wellness company revolutionizing the industry with a holistic approach to pet care. Our mission is to increase the lifespan of dogs and cats by providing nutritionally balanced, wholefood meals that promote overall wellbeing.The RoleWe are seeking a Senior Customer Care Team Leader to join our team. As a key member of our...

Job SummaryAs a Customer Engagement Associate at the Customer Engagement Centre, you will be the first point of contact for our national business. You will support internal stakeholders across all business units and assist with the customer journey, in line with Metricon Homes' mission and values. Reporting to the Senior Customer Engagement Associate, your...

As a Senior Customer Experience Director at Yarra City Council, you will have the opportunity to lead and develop a high-performing team of over 80 Customer Service Officers and Sales Officers. The ideal candidate will possess excellent leadership and communication skills, with the ability to drive a constructive culture and empower their team to deliver...

Xero, a leading company in AU, has an exciting opportunity for a Senior Product Lead to shape the customer experience.About the RoleThis is a challenging and rewarding role that involves driving customer and business value through ownership of new and existing products. You will manage products end-to-end, from early-stage research and ideation, through to...

Are you a people leader with a genuine desire to make a difference? Do you have the skills and experience to create a world-class customer experience that drives revenue growth?We are seeking an experienced Customer Experience Manager Leader to join our team at Dan Murphy's. As one of our senior leaders, you will be responsible for motivating and leading...

About the roleWe are seeking a dedicated and experienced leader to join our team as a Customer Experience Team Leader. This is an exciting opportunity to lead a team of Customer Service Officers and Sales Officers, overseeing the daily operations across our leisure centres.Monitor performance, provide feedback, training, and staff development...

About The Just GroupWe are a leading retailer in Australia and New Zealand, known for our sleepwear brand Peter Alexander.This part-time role is located at our Support Office on St Kilda Rd, Melbourne.Job Description:As a Customer Experience Leader, you will play a crucial role in ensuring our customers receive the best experience, resolving their inquiries...

About the RoleAs a Senior Team Leader - Member Experience, you will have the opportunity to drive a constructive culture through exceptional leadership and communication that develops a positive and empowered team.Key ResponsibilitiesLead, coach and monitor the Member Experience team to achieve positive sales and retention outcomes.Enhance the Yarra Leisure...

About the RoleWe are seeking a skilled Technical Product Expert to join our Commercial-RTA-Customer Experience team. As a key member of our team, you will provide technical support to our Real Estate agency clients using our Real Time Agent product.As a Technical Product Expert, you will be responsible for delivering high-quality technical support to our...

About XeroXero is a leading cloud-based accounting software that empowers small businesses and their advisors to succeed. Our mission is to make life better for people in small business, their advisors, and communities around the world.As a Customer Experience Senior Manager at Xero, you will play a key role in delivering exceptional customer experiences...

Work in a Dynamic and Collaborative EnvironmentSuitable for Full Time 38 Hours per Week OnlyKey Responsibilities:Lead the Customer Service team, monitoring performance, providing feedback, training and staff development opportunities.Lead the Customer Service team in the day-to-day front-end operations across our leisure centres.Drive a constructive culture,...

About Network RailAt Network Rail, our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter.Our ambition is to be responsive to passengers and freight users, driving us every day to do the...