Numismatic Pipeline Manager

2 weeks ago

Brisbane, Queensland, Australia beBeeCoordinator Full time $62,000 - $74,000

Job Title: PCGS Coordinator

">Role Overview

We are seeking a highly motivated and detail-driven individual to join our team as PCGS Coordinator. The successful candidate will be responsible for coordinating the submission pipeline, managing customer appointments, tracking grading submissions, and ensuring seamless customs entry and exit processes.

About Our Organisation

Our organisation is a leading provider of numismatic services, driven by its mission to empower collectors. With decades of experience in numismatics, we offer expert advice, competitive pricing, and exceptional service.

About PCGS

Professional Coin Grading Service (PCGS) is the largest third-party coin grading service in the world. As Australia's official PCGS Submission Centre, we handle customer submissions from across the country and coordinate the grading process with PCGS.

Key Responsibilities
  • Schedule and manage customer appointments and internal submissions
  • Track grading submissions from intake to distribution
  • Handle customs entry/exit and maintain clear compliance records
  • Greet and serve visitors, manage calls/emails, and keep reception running smoothly
  • Represent the PCGS Submission Centre at trade shows across Australia
Requirements
  • Strong organisational skills and attention to detail
  • Clear, professional communication with internal and external stakeholders
  • Ability to coordinate logistics and time-critical workflows
  • A proactive mindset for continuous process improvement
  • Experience in customer service
  • Confidence with computer programs, especially Microsoft Excel and other web-based tools; quick to learn new systems
Why Join Us?
  • Work at one of Australia's most trusted numismatic operators
  • Hands-on exposure to certified grading and rare collectibles
  • Opportunity to make an impact and improve systems & processes
  • Join a relaxed working environment, with real long-term career aspects, a sociable and friendly team, an attractive incentives program, plus regular company events and social activities

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