Senior Collaboration Solutions Specialist

2 weeks ago

Sydney, New South Wales, Australia beBeeCollaboration Full time $90,000 - $110,000
Job Overview

We are seeking a skilled professional to facilitate the delivery of managed services and technical support for collaboration technologies.

Key Responsibilities:
  • Ensure critical collaboration systems are running smoothly by addressing important issues.
  • Communicate clearly, share knowledge, and respond promptly to keep stakeholders satisfied.
  • Contribute to the development of cutting-edge cloud-hosted and on-premises collaboration solutions.
  • Work within a structured environment that follows standard IT service management practices.
  • Act as an escalation point for complex Unified Communications and Video issues encountered by Tier 1 teams.
Requirements:
  • A passion for technology and a desire to learn.
  • Experience with Microsoft Teams, Cisco, and AudioCodes collaboration platforms is beneficial.
  • Strong problem-solving skills and a proactive approach.
  • Excellent communication and interpersonal abilities.
  • A willingness to learn and contribute to a team environment.
  • Ability to follow processes and guidelines.
  • A genuine interest in Collaboration technologies and their large-scale application.

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