Guest Experience Manager

2 days ago

Sydney, New South Wales, Australia beBeeLeadership Full time
Job Overview:

The Premium Guest Assistant Manager role entails leading a team in delivering exceptional guest experiences. This position is ideal for professionals seeking to develop their careers in hospitality management.

Key responsibilities include supervising staff, ensuring excellent customer service, training and coaching employees, overseeing daily operations, conflict resolution, and performance management.

  • Delivering exceptional customer service
  • Employee training and development
  • Performance management
  • Sales and profitability
  • Effective cost controls
Requirements:
  • Valid NSW Competency Card
  • A flexible approach to a varied roster
  • Immaculate personal presentation and grooming

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