Marriott Concierge Host

5 days ago


Adelaide, South Australia Marriott Full time
About Marriott Hotels

As a leader in the hospitality industry, Marriott Hotels is dedicated to delivering exceptional experiences for our guests. Our flagship brand drives innovation and sets the pace in our industry.

Job Summary

We are seeking a talented Concierge Host to join our team. This role is perfect for individuals who are passionate about providing excellent service and creating memorable experiences for our guests.

Key Responsibilities:
  • Be the face of the hotel, engaging and inspiring guests through every interaction from arrival to departure
  • Respond to guest inquiries for special arrangements or services, including transportation, reservations, and dry cleaning
  • Assist the Concierge team with operational tasks and support other front office associates
  • Be an expert on the hotel and surrounding area, knowing it inside and out to exceed guest expectations
  • Build and strengthen relationships with existing and new customers, anticipating their needs and driving future bookings
  • Plan and execute team-building activities to foster a sense of community among colleagues
  • Anticipate and complete guest requirements and requests in a timely manner
  • Serve as the primary point of contact for external and internal clients within the department
About You

We're looking for someone with relevant experience in a similar role, a current driver's license, working rights in Australia, and a passion for escalating your career. If you're self-motivated, driven, and energized in a fast-paced environment, we'd love to hear from you

Our Benefits
  • Enjoy exclusive staff discounts on food and beverage, as well as hotel rooms across the Marriott International network
  • Participate in our Life with the Works program, featuring flexible working hours and locations, sabbatical leave, and paid time off during your birthday month
  • Take advantage of internationally recognized training programs, unlimited strategic development opportunities, and exciting career growth within the Marriott International group
  • Benefit from our Employee Assistance Program, which prioritizes your physical, emotional, and financial wellbeing
  • Receive Employee Referral Incentives and earn rewards for working with friends
  • Join a global organization that values equality, diversity, and inclusiveness

Estimated Salary: $55,000 - $65,000 per annum (dependent on location and experience)


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