Luxury Hospitality Ambassador

2 days ago


Adelaide, South Australia Marriott Full time

About Marriott Hotels

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As a flagship brand, Marriott International drives innovation in the hospitality industry. We strive to elevate the art of hosting by delivering thoughtful, heartfelt, forward-thinking service that upholds and builds upon our living legacy.

We are proud to welcome you to explore a career with Marriott Hotels, where you will be part of a collaborative team of creative, dynamic people setting the pace in the industry. Our hotels offer a work experience unlike any other, where you'll be part of a community and enjoy true camaraderie with a diverse group of co-workers.

Role Summary

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  • You will be the main point of contact for all external & internal clients for the department, ensuring all guest's requirements and requests are anticipated and completed in a timely manner.
  • As an expert on the hotel and the surrounding area, you will know it inside and out to exceed guest expectations and fuel their curiosity.
  • You will assist your Concierge team in general operational tasks while supporting other front office associates.
  • Your primary goal is to build and strengthen relationships with existing and new customers, anticipating their needs and enabling future bookings.

Requirements

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  • A current driver's license
  • Relevant experience in a similar role
  • Working rights in Australia
  • Enthusiastic to escalate your career
  • Self-motivated, driven, and energized in a fast-paced environment
  • Armed with smart solutions and a can-do attitude

Benefits

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  • Exclusive staff discounts on food and beverage and hotel rooms (including all properties within the Marriott International group) for you, your family, and friends
  • Be part of Life with the Works program where you can enjoy flexible working hours & locations, time off to pursue your passion through sabbatical leave, and paid leave during your birthday month
  • Grow, develop, and progress with internationally recognised training programs, unlimited strategic development, and exciting career opportunities within the Marriott International group
  • Genuine care for associates' physical, emotional, and financial wellbeing through our Employee Assistance Program
  • Opportunity to receive Employee Referral Incentives and get paid for working with your friend
  • Work for the Largest Hotel Network in the World which values equality, diversity, and inclusiveness

The estimated salary for this position is $55,000 - $65,000 per annum, depending on qualifications and experience. This role is located in Australia and offers a competitive benefits package, including exclusive staff discounts and a range of development opportunities.

About JW Marriott

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JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. Our associates come first, and we treat our guests exceptionally by taking care of our colleagues. That's The JW Treatment TM .

In joining JW Marriott, you join a portfolio of brands with Marriott International. You will be part of a community that shares a passion for providing exceptional experiences for our guests. As a member of our team, you will have access to a range of benefits, including:

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  • Flexible working hours and locations
  • Sabbatical leave
  • Paid leave during your birthday month
  • Internationally recognised training programs
  • Unlimited strategic development opportunities

The estimated salary for this position at JW Marriott is $60,000 - $70,000 per annum, depending on qualifications and experience. This role is located in Australia and offers a competitive benefits package, including exclusive staff discounts and a range of development opportunities.



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