Senior Customer Experience Officer

5 days ago

Perth, Western Australia beBeeCustomerService Full time $86,439 - $92,495
Job Title

A Senior Customer Service Officer is responsible for delivering exceptional customer experiences across various touchpoints.

  • Key Responsibilities:
  1. Provide exceptional customer service to clients and stakeholders.
  2. Manage finance functions, including cash handling and reconciliation.
  3. Offer advice and assistance on registration policy and procedures.
  4. Support the processing of criminal history checks.

Requirements include citizenship or residency in Australia or New Zealand, or a valid visa with relevant work rights. A Nationally Coordinated Criminal History Check is also required.

Selection Criteria
  1. Demonstrated experience in applying record management procedures and policies.
  2. Effective verbal and written communication skills.
  3. Ability to build and maintain effective working relationships.
  4. Strong computer application skills and knowledge of website troubleshooting processes.

We welcome applications from diverse backgrounds, cultures, and identities.

  • Customer Service Officer

    1 week ago

    Perth, Western Australia Senior Leadership Infrabuild Full time

    **About the role**:**ARC,** a reputable steel fabrication company, is currently seeking a Customer Service Officer to join our tight-knit team at the Bayswater branch where you will be working closely with sales and operations to deliver an outstanding customer experience. This position would be a suitable opportunity for someone looking to build on their...

  • Sap Developer

    1 week ago

    Perth, Western Australia Škoda Auto Customer Experience Full time

    Join to apply for the SAP Developer (m/w) role at Škoda Auto Customer Experience.Competitive salary (including 13th month salary and yearly bonus)5 weeks of vacationFlexible working hours within a hybrid model - home office / choice of work location (Prague or Mladá Boleslav)Pensions contribution of 1900 Kc per monthPluxee card for leisure...

  • Senior Customer Experience Manager

    1 week ago

    Perth, Western Australia beBeeCustomerExperience Full time $90,000 - $130,000

    Job Title: Senior Customer Experience ManagerThe Sales and Service contact centre supports over 1.2 million RAC members, providing assistance with breakdowns, product consultations, and membership benefits.This is a challenging yet rewarding role that offers a competitive salary, flexible work options, and excellent career path opportunities.Lead and develop...

  • Customer Experience Officer

    1 week ago

    Perth, Western Australia Persolkelly Full time

    Be the first point of contact for enquiries, comments, and issues within this local Government department.**Customer Experience Officer - Local Government****Location- Perth CBD****Payrate- $35+super per hour****Hours- Full time M-F 38 hours per week****Duration- 12 weeks****Start date- ASAP****Role purpose**Be the first point of contact for enquiries,...

  • Customer Experience Officer

    2 weeks ago

    Perth, Western Australia Environmental Water Solutions Pty Ltd Full time $104,000 - $130,878 per year

    Do you love providing a great customer experience?Are you looking to be part of a fun and supportive team?If you answered yes then we may have the role for youWe are Complete Home Filtration, one of Australia's fastest-growing companies, awarded the 2024 WA Business News Business of the Year award And just recently, we got Great Places to Work Certified...

  • Customer Experience Officer

    1 week ago

    Perth, Western Australia Hudson Australia Full time

    Full Time Permanent RoleFull Training ProvidedWestminster Location with Parking onsiteAre you an experienced customer service professional who enjoys exceeding customer expectations by understanding their needs through building strong relationship? Do you have experience in providing support with products and services? Our client, an industry leader in the...

  • Customer Experience Officers

    2 weeks ago

    Perth, Western Australia Capital Transport WA Full time $60,000 - $80,000 per year

    We are seeking highly motivated Customer Experience Officers to join our Taxi Trucks and Customer Experience Departments. There is opportunity for a permanent and Casual positions that requires a high level of attention to detail, excellent interpersonal and customer service skills, and the ability to work autonomously within a fast-paced team environment....

  • Senior Customer Experience Leader

    1 week ago

    Perth, Western Australia beBeeCustomerService Full time $105,167 - $114,938

    Customer Service ManagerJob Summary:We are seeking a highly skilled and experienced Senior Manager, Customer Services to join our APAC leadership team. As a key member of our team, you will be responsible for defining and delivering the customer success & services strategy, building on our existing foundation customer relations, whilst identifying new...

  • Customer Experience Design Officer

    1 week ago

    Perth, Western Australia Persolkelly Full time

    Our client is looking for a talented Customer Experience Design Officer to capture, measure and improve their customers' experience.**Customer Experience Design Officer**PERSOLKELLY is one of Australia's largest and longest serving recruitment providers. Delivering both quality temporary and permanent options, we specialise in the recruitment of...

  • Senior Customer Experience Manager

    4 days ago

    Perth, Western Australia beBeeCustomerRelationship Full time $90,000 - $110,000

    About this roleKey Role SummaryWe are seeking a customer relationship specialist to drive business growth and improve customer satisfaction.Main ResponsibilitiesDevelop and maintain strong relationships with customers through regular contact and proactive lead managementIdentify opportunities for referrals and execute customer loan maintenance...