Retail Concession Manager

1 month ago

Sydney, New South Wales, Australia Country Road Group Full time
Retail Concession Manager Opportunity in Myer Chatswood

An exciting role has become available to join Country Road as a Retail Concession Manager in our new concession locations across Myer nationally. Be part of the most admired Australian Lifestyle house of brands and drive store operations excellence through effective stock management and loss prevention activities.

Key Responsibilities:

  • Utilise available data and reports to identify key insights and make informed decisions for the business and the customer.
  • Coach and provide regular feedback to your team on understanding our products and how to be customer-led for delivering an exceptional store experience.
  • Lead the team to achieve store operations excellence through effective stock management and loss prevention activities.
  • Attract, engage, and retain talent, building team capability and strong succession planning for the success of your store and the Group.
  • Maintain a safe working environment for team members and everyone who visits our store, focusing on promoting wellbeing.
  • Benchmark and maintain the store roster, ensuring compliance and balancing the needs of the customer and team.
  • Understand the brand and business strategy and communicate to the team their part to play in delivering.
  • Model CRG values to create a team experience that encourages learning, ownership, and shared success.

What You'll Need:

  • A genuine desire to be part of the Country Road Group and alignment with our CRG Values.
  • Demonstrates a passion for fashion with a professional personal presentation.
  • Strong leadership skills in delivering an exceptional customer and team experience.
  • Ability to manage budgets, interpreting financial reports, and generating efficient rosters.
  • Experience managing the performance, productivity, training, and development of a team.
  • Ability to build and maintain customer relationships by delivering exceptional customer service.

Why Work with Us:

  • A competitive remuneration package of $80,000 - $90,000 per annum, plus quarterly incentives.
  • Seasonal product allowances and generous discounts for you and your immediate family on all Country Road, Trenery, Politix, Witchery, and Mimco products, along with further offers and discounts at Myer.
  • Excellent career progression opportunities across the Country Road Group within our iconic brands.
  • We invest in leadership development programs to enable our Retail leaders to inspire their teams and lead our strategy.
  • We are a global business with over 600 store locations and 6,300 team members, boasting a market-leading presence in Australia, New Zealand, and South Africa.

About Us:

Country Road inspires modern Australian living every day. An icon since 1974, we're famous for our effortless style and quality designs that are made to last.

Recognised as a leading responsible retailer, we're proud to support local partnerships with Australian farmers, manufacturers, and First Nations communities.

We champion industry-leading initiatives and were the first Australian fashion retailer to partner with Oritain to scientifically verify fibre origin, the Green Building Council to target best practice store design, and the Good Cashmere Standard by AbTF to support responsible cashmere production.

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