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Concession Manager

1 month ago

Sydney, New South Wales, Australia Country Road Group Full time

Ambitious individuals with a passion for the retail industry are sought after to excel as Concession Managers at Country Road Group. We offer a competitive remuneration package, including incentives, seasonal product allowances, and generous discounts on our premium brands.

Job Description

We're looking for exceptional leaders who can drive sales, profit, and productivity by ensuring the achievement of key performance indicators. As a Concession Manager, you will build a high-performing team that embodies our cultural values: Customer Obsessed, Collaborative, Inspirational, Responsible, and Dedicated To Quality.

Key Responsibilities:
  • Drive Customer Centric Culture: Create a warm and meaningful in-store experience, focusing on delivering exceptional customer service.
  • Meet Financial Targets: Ensure the achievement of all key performance indicators, driving sales, profit, and productivity.
  • Team Empowerment: Inspire and empower your team through collaborative leadership, training, and development.
  • Collaboration: Work closely with other Concession, Floor Managers, and Cluster Managers to achieve business objectives.
Required Skills and Qualifications:

To succeed in this role, you'll need:

  • A proven track record in managing fast-paced retail or hospitality businesses.
  • Excellent customer service skills and a strong sense of personal style and presentation.
  • Ability to manage budgets, interpret financial reports, and generate efficient rosters.
  • Experience in managing large teams and developing their performance and productivity.
  • Operational excellence, with experience in stock control and visual merchandising.
Benefits:

We offer a range of benefits, including:

  • A competitive salary: $80,000 - $100,000 per annum.
  • Seasonal product allowances and generous discounts on our premium brands.
  • Opportunities for career progression and regular training and development.
  • A genuine, open, and high-performing culture.

At Country Road Group, we're committed to providing a working environment that embraces diversity and inclusion. If you have any support or access requirements, please advise us at time of application. We prefer to manage all sourcing directly, so please submit your applications to this role if you're interested.