Lead Aviation Technology Implementation Specialist
2 days ago
BCS Technology International is a leading global IT professional services organization focused on delivering customized solutions in emerging technologies, including blockchain, digital, cloud, big data, AI, predictive analytics, and machine learning.
Job DescriptionWe are seeking an experienced Lead Aviation Technology Implementation Specialist to support the delivery of projects and lead the coordination of software and system changes in our Commercial Airline Technology team. The successful candidate will apply their skills to elicit and document requirements, analyze and design solutions, coordinate with technical delivery/development teams and vendors, validate and test changes, manage software and organizational changes through to completion, and plan and execute implementation/cutover activities.
Key Responsibilities:- Manage and coordinate delivery of software changes and releases, preparing delivery and implementation plans for projects and initiatives, and coordinating business stakeholders, technical teams, and vendors as per the delivery plan.
- Support delivery of major projects involving Commercial Airline Technology, providing business analysis support and consulting advice throughout the duration of the project, and managing application configurations as part of delivery.
- Deliver BA outcomes under agreed governance standards, delivery methodologies, work practices, systems, and tools, applying best practice BA methodologies to support the delivery of implementation projects and system changes.
- Facilitate meetings with internal/external stakeholders to communicate updates and drive project outcomes, escalating to senior management issues impacting the delivery of application changes when necessary.
- Transition projects and system changes to operational teams using the agreed handover process, ensuring quality documentation.
- Elicit business and system requirements and liaise with vendors and technical delivery teams, acting as the conduit between business and technical teams to ensure the right solution is delivered.
- Ensure detailed business and functional requirements are clearly and accurately documented, articulating business requirements from a business perspective while producing functional documentation that provides sufficient detail.
- Review and validate high-level processes, systems, and reporting to ensure full coverage of requirements, conducting gap analysis between current processes and future state processes.
- Review requirements and provide recommendations regarding software solutions, working with product owners, architecture team, and vendors to design and document solutions that meet business requirements, ensuring the solution is in accordance with Jetstar IT standards.
- Obtain key inputs from stakeholders, SMEs, and architecture teams and identify solution interdependencies, ensuring dependencies and constraints from other inflight initiatives are identified and highlighted.
- Participate in design reviews and walk-throughs to communicate system designs and validate proposed solutions.
- Define testing scope and work with users and testing teams to complete testing (e.g., UAT).
- Support Testing and Quality Assurance through documentation of testable requirements and execution of testing, ensuring configuration and changes of applications implemented match their intended design and comply with IT architectural standards.
- Evaluate planned system and software changes to minimize risk and operational issues, developing, reviewing, and documenting change management inputs, including business impact assessments, training, and communication needs, and risk assessments.
- Ensure changes are documented and aligned with Jetstar and IT Change Management processes, meeting compliance requirements such as PCI, PI, and cyber security.
- Communicate the change to internal and external stakeholders.
The estimated salary range for this position is $120,000 - $180,000 per annum, depending on experience and qualifications. Additionally, we offer a range of benefits, including HMO, performance awards, yearly appraisals, opportunities for career advancement, AWS and .Net/Azure certifications, paid holidays, extra leave after one year of service, laptop provision, and more.
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