Senior IT Infrastructure Analyst

7 days ago


Saint Leonards, Victoria, Australia BCS Technology Full time

Job Overview

Becoming a Senior IT Infrastructure Analyst at BCS Technology is an exciting opportunity to join our team of experienced professionals in providing technical support and application services.

About the Role

We are seeking a skilled Technical Systems Support Specialist to provide exceptional technical expertise in supporting our airline reservation systems, digital platforms, distribution systems, payment gateways, and departure control systems. Your experience in software development concepts, databases (SQLs), and IT service management will be invaluable in this role.

The Ideal Candidate

  • Must have excellent analytical and problem-solving skills with attention to detail.
  • Should possess excellent technical skills and understanding of software development concepts and databases (SQLs).
  • Experience in IT Service Management (ITIL) framework and methodologies is beneficial.
  • Should have commercial understanding from business studies or work experience.
  • Must be able to communicate effectively to all levels of the organization.
  • Demonstrated ability to work under pressure is essential.

Preferred Skills

  • Knowledge and understanding of aviation & travel technologies are highly desirable.

Nice to Have Skills

  • Previous Service Desk or L1/L2 support experience would be advantageous.

Compensation Package

We offer a competitive salary for this position, estimated to be around $80,000-$100,000 per annum, based on your experience and qualifications. This figure may vary depending on location.

Benefits

We also provide a comprehensive benefits package, including opportunities for professional growth, training, and career advancement within the company.



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