Senior Business Analyst

3 weeks ago

Saint Leonards, Victoria, Australia BCS Technology Full time

About BCS Technology

BCS Technology International is a leading global IT professional services organization focused on delivering customized solutions in emerging technologies, including blockchain, digital, cloud, big data, AI, predictive analytics, and machine learning.

Job Summary

The Business Analyst will support the delivery of projects and lead the coordination of software and system changes in the Commercial Airline Technology team. The BA will apply their skills to elicit and document requirements, analyze and design solutions, coordinate with technical delivery/development teams and vendors, validate and test changes, manage software and organizational changes through to completion, and plan and execute implementation/cutover activities.

Key Responsibilities

  • Manage and coordinate delivery of software changes and releases.
  • Prepare delivery and implementation plans for projects and initiatives.
  • Coordinate business stakeholders, technical teams, and vendors as per the delivery plan.
  • Support delivery of major projects involving Commercial Airline Technology.
  • Provide business analysis support and consulting advice throughout the duration of the project.
  • Manage application configurations as part of delivery.
  • Deliver BA outcomes under agreed governance standards, delivery methodologies, work practices, systems, and tools.
  • Apply best practice BA methodologies to support the delivery of implementation projects and system changes.
  • Facilitate meetings with internal/external stakeholders to communicate updates and drive project outcomes.
  • Appropriately escalate to senior management issues impacting the delivery of application changes.
  • Transition projects and system changes to operational teams using the agreed handover process.
  • Include quality documentation.
  • Work with stakeholder groups to obtain engagement feedback to measure project/program effectiveness.

Requirements

  • Tertiary qualification in business/Information Technology.
  • Microsoft Office application proficient.
  • PMP or Prince2 certification and/or Lean/Six Sigma certification is a plus.
  • Minimum 2 years experience as a Business Analyst (preferably in the Technology field).
  • Minimum 2 years of experience in a Delivery or Implementation role (preferably in the Technology field).
  • Experience working on and delivering successful outcomes in large-scale IT project initiatives.
  • Experience working in the aviation and travel industry (preferred).
  • Experience with working within a dynamic and fast-paced team environment.
  • Experience working in a collaborative team environment.
  • Analytical and Problem-Solving Skills.
  • Strong analytical and problem-solving skills, using a flexible approach and demonstrating tolerance for ambiguity.
  • Strong attention to details.
  • Communication.
  • Excellent written and verbal communication skills with the ability to communicate complex thoughts and ideas clearly to a variety of audiences.
  • Able to communicate effectively with stakeholders.
  • Domain & Business Knowledge.
  • Strong business acumen with the ability to understand commercial, operational, and customer experience impact.
  • Knowledge of aviation & travel technologies.
  • Stakeholder Management.
  • Excellent stakeholder engagement with internal teams & and external vendors.
  • Effectively manage stakeholders across different levels in the organization.
  • Proven ability to work collaboratively with cross-functional teams.
  • Able to manage conflict Results--Oriented.
  • Self-motivated with the ability to prioritise, meet deadlines, and manage to change priorities.
  • A results-oriented individual who thrives working in a fast-paced environment.
  • Business Analysis and Delivery.
  • Proficient in requirements elicitation and documentation, systems analysis and design, system deployment, training, and change management.
  • Able to use different business analysis tools and methodologies.
  • Proficient in developing and executing delivery plans.

Benefits

  • More than just a market-leading salary – we provide a range of benefits including HMO, performance awards, and yearly appraisals.
  • Your voice will be heard - you are part of a small collaborative team where your ideas will have an impact.
  • A chance to work with the best international brands from the US, Canada, Mexico, Australia, Singapore, and many more.
  • Work from home - we're working remotely but still find ways to build teams during the pandemic with monthly team building and treats.
  • Opportunity to travel – we have regularly sent our staff to work directly with our clients and this will continue post-Covid.
  • We've got your back - you're part of a company that will invest in your career progression, training and development.
  • Sponsored AWS and.Net/Azure Certifications.
  • Learning and development opportunities – both on-the-job and classroom-style training.
  • Genuine Career opportunities / Opportunities to advance – we want to progress our people.
  • PTO / paid holidays.
  • Extra leave awarded after your first year of service.
  • Laptop (fully expensed).

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