Senior Business Analyst

5 days ago

Saint Leonards, Victoria, Australia BCS Technology Full time
About Us

BCS Technology International is a leading global IT professional services organization focused on delivering customized solutions in emerging technologies. Our team of experts has successfully implemented end-to-end solutions for high-profile clients in the travel and aviation industry.

Job Summary
The Business Analyst will support the delivery of projects and lead the coordination of software and system changes in the Commercial Airline Technology team. The BA will apply their skills to elicit and document requirements, analyze and design solutions, coordinate with technical delivery/development teams and vendors, validate and test changes, manage software and organizational changes through to completion, and plan and execute implementation/cutover activities.

Key Responsibilities
Manage and coordinate delivery of software changes and releases
Prepare delivery and implementation plans for projects and initiatives
Coordinate business stakeholders, technical teams, and vendors as per the delivery plan
Support delivery of major projects involving Commercial Airline Technology
Provide business analysis support and consulting advice throughout the duration of the project
Manage application configurations as part of delivery
Deliver BA outcomes under agreed governance standards, delivery methodologies, work practices, systems, and tools
Apply best practice BA methodologies to support the delivery of implementation projects and system changes
Facilitate meetings with internal/external stakeholders to communicate updates and drive project outcomes
Appropriately escalate to senior management issues impacting the delivery of application changes
Transition projects and system changes to operational teams using the agreed handover process
Include quality documentation
Work with stakeholder groups to obtain engagement feedback to measure project/program effectiveness

Requirements
Tertiary qualification in business/Information Technology
Microsoft Office application proficient
PMP or Prince2 certification and/or Lean/Six Sigma certification is a plus
Minimum 2 years experience as a Business Analyst (preferably in the Technology field)
Minimum 2 years of experience in a Delivery or Implementation role (preferably in the Technology field)
Experience working on and delivering successful outcomes in large-scale IT project initiatives
Experience working in the aviation and travel industry (preferred)
Experience with working within a dynamic and fast-paced team environment
Experience working in a collaborative team environment
Analytical and Problem-Solving Skills
Strong analytical and problem-solving skills, using a flexible approach and demonstrating tolerance for ambiguity
Strong attention to details
Communication
Excellent written and verbal communication skills with the ability to communicate complex thoughts and ideas clearly to a variety of audiences
Able to communicate effectively with stakeholders
Domain & Business Knowledge
Strong business acumen with the ability to understand commercial, operational, and customer experience impact
Knowledge of aviation & travel technologies
Stakeholder Management
Excellent stakeholder engagement with internal teams & and external vendors
Effectively manage stakeholders across different levels in the organization
Proven ability to work collaboratively with cross-functional teams
Able to manage conflict Results--Oriented
Self-motivated with the ability to prioritise, meet deadlines, and manage to change priorities
A results-oriented individual who thrives working in a fast-paced environment
Business Analysis and Delivery
Proficient in requirements elicitation and documentation, systems analysis and design, system deployment, training, and change management
Able to use different business analysis tools and methodologies
Proficient in developing and executing delivery plans

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