Senior Application Support Specialist

7 days ago


Saint Leonards, Victoria, Australia BCS Technology Full time

Job Description

  • Role Overview: As a Senior Application Support Specialist at BCS Technology, you will lead the Application Support Team, providing leadership, coordination, and mentoring to ensure excellent service delivery.
  • Key Responsibilities:
    • Prioritize and complete incidents and activities to meet required service levels.
    • Contribute to a culture that values collaboration, technical excellence, and ongoing staff learning and development.
    • Support the development of a strong OH&S culture.
    • Assist senior ICT stakeholders with coordinating resources to manage major incidents, problems, changes, releases, and escalations.
    • Develop an excellent working relationship with broader IT Operations and key business stakeholders to ensure alignment of operational support activities.
    • Promote, maintain, and monitor change control processes and compliance.
    • E nsure knowledge management systems and documentation are kept up to date.
    • Build business process knowledge and ensure applications are maintained in line with business processes.
    • Monitor and maintain system backups. Document and review backup schedules and provide recommendations for future growth.
    • Constructively and positively participate in the development and implementation of system improvement projects.
    • Regularly monitor system performance, capacity, and security. Identify areas for improvement and report results to customers and management.
    • Investigate identified security breaches in accordance with established procedures and recommend required actions.
    • Ensure appropriate action is taken to anticipate, investigate, and resolve problems in systems and services.
  • Requirements:
    • Problem-solving skills in applications administration, development, and maintenance in a commercial computing environment, at Application Platform Administration/Developer level.
    • Ability to meet deadlines, commitments, and handle competing demands without compromising standards of service and quality.
    • Knowledge of BPMN practices and frameworks.
    • Experience with Database System Administration.
    • AWS cloud technologies (CI/CD pipelines and Lambda).
    • Development practices and languages ITIL Practices.

Estimated Salary: $120,000 - $150,000 per annum, depending on experience and qualifications. We offer a comprehensive benefits package, including health insurance, retirement plan, and paid time off.



  • Saint Leonards, Victoria, Australia BCS Technology Full time

    Job SummaryWe are seeking a highly skilled Senior Application Support Manager to join our team at BCS Technology. As a key member of our IT Operations team, you will be responsible for providing leadership, coordination, and mentoring to the Application Support Team.Key ResponsibilitiesProvide leadership, coordination, and mentoring to the Application...


  • Saint Leonards, Victoria, Australia BCS Technology Full time

    Job OverviewWe are seeking a highly skilled Senior Application Support Manager to join our team at BCS Technology. As a key member of our IT Operations team, you will be responsible for providing leadership, coordination, and mentoring to the Application Support Team.Key ResponsibilitiesProvide leadership, coordination, and mentoring to the Application...


  • Saint Leonards, Victoria, Australia BCS Technology Full time

    Job Title: Team Lead Application SupportWe are seeking a highly skilled and experienced Team Lead Application Support to join our team at BCS Technology. The successful candidate will be responsible for providing leadership and coordination to the Application Support Team, ensuring the delivery of high-quality support services to our customers.Key...


  • Saint Leonards, Victoria, Australia BCS Technology Full time

    Job Title: Application Support Team LeadJob Summary:We are seeking a highly skilled Application Support Team Lead to join our team at BCS Technology. As a key member of our ICT team, you will be responsible for providing leadership, coordination, and mentoring to the Application Support Team.Key Responsibilities:Provide leadership, coordination, and...


  • Saint Leonards, Victoria, Australia BCS Technology Full time

    Job Description:We are seeking a highly skilled and experienced Technical Operations Manager to join our team at BCS Technology. As an IT Service Delivery Leader, you will play a crucial role in ensuring the smooth operation of our systems and services.Key Responsibilities:Provide leadership, coordination, and mentoring to the Application Support Team to...


  • Saint Leonards, Victoria, Australia people2people Full time

    Exciting Opportunity for a Senior Recruitment SpecialistWe are seeking an experienced Senior Recruitment Specialist to join our team. The successful candidate will be responsible for managing the end-to-end recruitment process, sourcing quality candidates and ensuring a smooth onboarding process.About the RoleManage the recruitment process from start to...


  • Saint Leonards, Victoria, Australia BCS Technology Full time

    Job Title: Senior Airline IT SpecialistAbout the Role:We are seeking a highly skilled Senior Airline IT Specialist to join our team at BCS Technology. As a key member of our technical support team, you will be responsible for providing expert-level technical support to our airline clients.Key Responsibilities:Provide technical support for airline clients on...


  • Saint Leonards, Victoria, Australia Ventia Full time

    Ventia, a leading infrastructure services company operating across Australia and New Zealand, is seeking an experienced Senior Quality Assurance Specialist to join our team at the Royal North Shore Hospital in St Leonards.As a Senior Quality Assurance Specialist, you will be responsible for ensuring that all contract work orders are completed to Ventia...


  • Saint Leonards, Victoria, Australia BCS Technology Full time

    About the RoleWe are seeking a highly skilled Technical Applications Administrator to join our team at BCS Technology.As a Technical Applications Administrator, you will play a critical role in ensuring the smooth operation of our applications and systems.The ideal candidate will have excellent analytical and problem-solving skills, with the ability to work...


  • Saint Leonards, Victoria, Australia Ventia Full time

    Job OverviewWe are seeking a highly skilled Senior Quality Assurance Specialist to join our team at the Royal North Hospital in St Leonards. This is a fantastic opportunity for an individual who is passionate about quality assurance and auditing.


  • Saint Leonards, Victoria, Australia BCS Technology Full time

    pbJobOverview/b/ppWeareseekingahighlyskilledApplicationSupportandDevelopmentAdministratortojoinourteamatBCSTechnology.AsakeymemberofourITOperationsteam,youwillberesponsibleforprioritizing,allocating,andcompletingincidentsandactivitiestomeetrequiredservicelevels./ppbKeyResponsibilities/b/pulliPrioritize,allocate,andcompleteincidentsandactivitiestomeetrequired...


  • Saint Leonards, Victoria, Australia InDebted Full time

    At InDebted, we are seeking a Senior Account Resolution Specialist to join our Customer Experience team. This role offers an exciting opportunity to work with a leading organization in the debt resolution industry.About InDebtedInDebted provides innovative solutions to support overdue consumers through debt. Our technology-driven approach, combined with a...

  • Technical Team Lead

    5 days ago


    Saint Leonards, Victoria, Australia BCS Technology Full time

    BCS Technology is seeking a skilled Technical Team Lead to oversee our Application Support Team. This role involves providing leadership, coordination, and mentoring to ensure the team's success in delivering high-quality support services.Key ResponsibilitiesPrioritize and complete incidents and activities to meet required service levels, ensuring timely...


  • Saint Leonards, Victoria, Australia people2people Full time

    About the RoleWe are seeking an experienced Senior Talent Acquisition Specialist to join our in-house talent team based in St Leonards. This is a 3-month temporary role with a competitive hourly rate of up to $60.


  • Saint Leonards, Victoria, Australia HammondCare Full time

    OverviewHammondCare is a not-for-profit organisation committed to delivering high-quality care for individuals in need. Our mission-driven approach sets us apart as we strive to improve the lives of those we serve.Salary$65,000 - $75,000 per annum, depending on experience and qualifications.Job DescriptionThe Senior Payroll Specialist plays a critical role...


  • Saint Leonards, Victoria, Australia Fleetpartners Full time

    We are looking for a highly skilled Senior Asset Data Valuation Specialist to join our team at FleetPartners Group. In this role, you will be responsible for setting and managing the end-of-lease residual value of vehicles and maintenance budgets for FleetPartners Australia and New Zealand.Key deliverables include day-to-day residual value and maintenance...


  • Saint Leonards, Victoria, Australia Stryker Australia Pty Ltd Full time

    Job DescriptionWe are seeking a highly skilled and motivated Clinical Consultant to join our team in Sydney. As a key member of our Trauma team, you will play a vital role in providing technical and clinical specialist expertise to internal and external customers.About the RoleThis is a theatre-based role where you will assist surgeons, nurses, and hospital...


  • Saint Leonards, Victoria, Australia BCS Technology Full time

    Job OverviewBecoming a Senior IT Infrastructure Analyst at BCS Technology is an exciting opportunity to join our team of experienced professionals in providing technical support and application services.About the RoleWe are seeking a skilled Technical Systems Support Specialist to provide exceptional technical expertise in supporting our airline reservation...


  • Saint Leonards, Victoria, Australia TOMRA Full time

    This is a full-time role in a business operating 7 days a week. Our Service Centre is operational between 7:00am - 10:00pm daily, serving as the nerve-centre of TOMRA operations in NSW.The Service Centre operates through remote login to monitor systems throughout NSW and coordinate onsite maintenance and repairs. As a Technical Support Specialist, you will...


  • Saint Leonards, Victoria, Australia East Sussex Healthcare NHS Trust Full time

    About the RoleWe are seeking a highly motivated and organized Rehabilitation Support Specialist to join our Integrated Discharge Team at the Conquest Hospital.You will be working closely with Physiotherapists and Occupational Therapists to deliver exercise programs, maintenance programs, and rehabilitation sessions. Your responsibilities will include...