Customer Experience Ambassador

22 hours ago


Sydney, New South Wales, Australia Fantastic Furniture Australia Full time
About Your New Role

An exciting opportunity has arisen for a Customer Experience Ambassador to join our team at Fantastic Furniture Australia's Noarlunga store.

As a key member of our retail team, you will play a vital role in delivering exceptional customer experiences, ensuring our customers feel valued and supported throughout their shopping journey.

Key Responsibilities:

  • To provide outstanding customer service, responding promptly to customer queries and resolving issues efficiently.
  • To work collaboratively with colleagues to achieve sales targets and drive business growth.
  • To maintain a high level of product knowledge, staying up-to-date on new releases and promotions.
  • To contribute to a positive store environment, promoting a culture of teamwork and inclusivity.
About You

We are seeking an individual who is passionate about delivering exceptional customer experiences, has excellent communication skills, and is able to work effectively as part of a team.

A successful applicant will have experience in a retail or customer-facing role, with a proven track record of providing outstanding customer service. You may also bring transferable skills from other industries, which we are eager to discuss further.

We offer a competitive salary package, including:

  • $65,000 - $75,000 per annum (dependent on experience).
  • Generous staff discounts on our products.
  • Ongoing training and development opportunities.
  • A supportive and inclusive work environment.

At Fantastic Furniture Australia, we are committed to investing in our people and supporting their career growth. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer experiences, we would love to hear from you.



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