Senior Technical Support Engineer
3 weeks ago
This role offers a unique opportunity to work with a global leader in modular conveyor solutions as a Senior Technical Support Engineer, specializing in Japanese language support.
As a key member of our team, you will provide remote troubleshooting and first-line technical support to Japanese-speaking clients, offering customized product recommendations and solutions for complex mechanical issues.
You will analyze product design, conduct technical evaluations, and recommend improvements to enhance customer satisfaction. Additionally, you will collaborate with sales and customer service teams to deliver exceptional results.
The ideal candidate will possess strong mechanical aptitude, excellent problem-solving skills, and the ability to explain complex concepts clearly. Fluency in both Japanese and English (B2B communication skills highly valued) is essential, along with a degree in Mechanical Engineering or a related field.
We offer a competitive salary of $95,000 per year, above market standards. You will also enjoy career development support, generous training and development opportunities, partial remote work options, and access to wellness programs, insurance, and holiday pay.
This position is based in Melbourne North, requiring own transportation. With an average of 40 hours of work per week, you will observe Japan holidays and work on ANZ holidays with appropriate pay. Submit your application by prioritizing your resume alignment with the role requirements.
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAbout the RoleWe are seeking a skilled Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer.Job DescriptionThe successful candidate will be responsible for:Deep-dive analysis and resolution of technical issues escalated by Amazon Robotics Facilities;Utilizing multiple data sources, dashboards, and logs to...
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Senior Technical Lead
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAt Amazon Support Services Pty Ltd - D05, we are seeking a talented Technical Support Engineer to join our rapidly expanding Robotics Technical Support team as an Engineer. As a key member of our team, you will play a vital role in providing exceptional technical support and services to our customers.About the RoleThe ideal candidate will have experience...
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Melbourne, Victoria, Australia Amazon Support Services Pty Ltd - D05 Full timeAmazon Support Services Pty Ltd - D05 is seeking a skilled Technical Support Engineer to join our team. As a Technical Support Engineer, you will play a critical role in providing exceptional technical support and solutions to our customers.About the RoleThe ideal candidate will have experience troubleshooting and debugging systems, services, or platforms....
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Senior Field Engineer
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Melbourne, Victoria, Australia AusNet Services Full timeAusNet Services is an industry leader in the energy sector, providing essential services to Victorian families. We are seeking a highly skilled Senior Technical Engineer to join our team.Job Description:This role will deliver real outcomes, including but not limited to:Provide specialist technical, commercial, asset management and design advice to support...
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Senior Technical Lead
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Technical Support Engineer
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Senior Technical Adoption Engineer, Melbourne
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Melbourne, Victoria, Australia Black & Veatch Full timeAbout This RoleWe are seeking a highly skilled Senior Mechanical Engineer to join our team as an Advanced Technical Specialist. This role will involve working on complex engineering projects, providing technical guidance and supervision to junior engineers, and contributing to the development of engineering standards and guidelines.Key...
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Melbourne, Victoria, Australia NCS Australia Full timeJob Title:Cloud Engineering Manager - Senior Technical Lead
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Melbourne, Victoria, Australia AusNet Services Full timeSenior Engineer RoleAusNet Services is seeking a highly skilled Senior Engineer to join our Asset Management Team in Southbank. As a key member of our team, you will play a critical role in ensuring the efficiency and reliability of our distribution network.Key Responsibilities:Provide technical expertise on strategies, line performance, and technical...
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Melbourne, Victoria, Australia Mindera Full timeTechnical Leadership Opportunities at Mindera We are seeking a seasoned Senior Technical Lead with a strong technical background and exceptional leadership skills to join our team in Australia. This role demands a strategic thinker who can drive technical excellence and innovation for our clients. As the key technical leader, you will be pivotal in shaping...
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Senior Technical Support Engineer
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Melbourne, Victoria, Australia SS&C Bluedoor Pty Limited Full timeCompany OverviewSS&C Bluedoor Pty Limited is a leading global provider of investment and financial services and software for the financial services and healthcare industries.We are headquartered in Windsor, Connecticut, with over 20,000 employees in more than 90 offices across 35 countries. Our solutions are used by more than 18,000 financial services and...
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