Enhance Customer Relationships

6 days ago

Perth, Western Australia beBeeCustomerRelationship Full time $75,000 - $105,000
Customer Relationship Manager

The role of a Customer Relationship Manager is to play a vital part in enhancing customer relationships and expanding business services. Key responsibilities include managing existing customers through day-to-day interactions, identifying new opportunities, and communicating these to relevant personnel.

  • Conduct regular calls to existing customers and provide exceptional service.
  • Recommend solutions to prospects and customers.
  • Identify new business leads and communicate these to field sales personnel.
  • Develop a database of qualified leads through referrals, conversations, and networking.
  • Resolve customer enquiries in a timely manner, focusing on retention and protecting the existing portfolio.
Requirements
  • Previous experience in Sales, Account Management, and Customer Service roles.
  • Effective negotiation skills for contractual obligations.
  • Proven skills in B2B sales development, time management, and computer skills.
  • Ability to work under pressure, multitask, and work autonomously.
Key Skills and Qualifications

To be successful in this role, you will need:

  • Prior experience in Sales and Account Management.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.

This is an excellent opportunity to develop your skills and advance your career as a Customer Relationship Manager.

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