
Hotel Room Reservations Expert
1 day ago
We are seeking a highly skilled Hotel Reservation Specialist to join our team at the Western Sydney Conference Centre and Hotel.
The ideal candidate will have a minimum of 1 year prior reservations experience, with exceptional communication skills and experience using Opera Cloud or similar software. Proficiency in Accor systems is highly advantageous but not necessary.
You will be responsible for inputting group rooming lists, distributing group information to the hotel, and ensuring all duties and responsibilities are completed in the required timeframe. You will also be expected to take responsibility for addressing all enquiries and taking correct relevant information.
The successful candidate will be able to build strong relationships with the precinct sales team and maximize the potential within the Penrith market.
Key Responsibilities:
- Input group rooming lists
- Distribute group information to the hotel
- Ensure all duties and responsibilities are completed in the required timeframe
- Address all enquiries and take correct relevant information
- Build strong relationships with the precinct sales team
Requirements:
- Minimum 1 year prior reservations experience
- Exceptional communication skills
- Experience using Opera Cloud or similar software (advantageous)
- Accor experience (advantageous)
- Experience in a hotel with large conference and convention business (advantageous)
What We Offer:
- Inclusive working environment
- Competitive remuneration package
- Training and development opportunities
- Global career opportunities
- Access to training programs
- Team discounts across various businesses
- Food & Beverage discounts at Panthers Group Venues
- Onsite car parking
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