Hotel Reservation Professional

2 days ago

Sydney, New South Wales, Australia beBeeGroupReservationExecutive Full time $65,000 - $70,000

Job Opportunity

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This role is a dynamic position within our team, involving the handling of reservation requests and ensuring the smooth operation of hotel services. The successful candidate will be responsible for processing all reservation requests, changes, and cancellations in a timely and efficient manner.

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Main Responsibilities

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  • The ideal candidate will have experience in hotel reservations (groups reservations preferred) and familiarity with Accor properties an advantage.">
  • Strong communication and organisational skills are required to effectively interact with guests and colleagues.">
  • Proficient in computer and Microsoft suite software, including experience working with PMS, Opera or Fidelio systems.">
  • Australia work rights are required for this position.">
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About This Role

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We offer premier accommodation and luxurious touches at our location in Western Sydney, providing easy access to major highways and Sydney's CBD.

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In return for your hard work and dedication, you can expect a rewarding career with opportunities for growth and development.

">">Description of Tasks">

The tasks involved in this role include:

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  1. ">
  2. Determining appropriate room type based on guest needs.">
  3. Verifying room availability and rate, explaining policies to callers.">
  4. Accommodating special requests and documenting them.">
  5. Providing information about property facilities and services.">
  6. Applying sales techniques to maximize revenue.">
  7. Inputting data into the reservation system and accessing it as needed.">
  8. Indicating special room reservations by inputting correct codes and rates.">
  9. Offering guests local information about neighbourhood attractions and amenities.">
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