Customer Operations Manager, Uber ANZ

Join Uber as an Experience Lead, Customer Support and Operations, and take on a pivotal role in enhancing the customer experience for our ANZ Earner team. In this challenging and rewarding position, you will oversee day-to-day customer operations, collaborate with our customer support network, and lead cross-functional projects aimed at improving customer...

This is an exciting opportunity to join Uber as a Program Specialist, Customer Experience Expert. As a key member of the ANZ Earner team, you will be responsible for managing day-to-day customer operations, working closely with our customer support network to drive experience improvements, and leading cross-functional projects.We are looking for someone with...

At Uber, we are seeking a highly skilled Senior Operations Manager to lead our critical line of business handling safety incidents for Australia and New Zealand customers.We estimate the salary for this role to be around AUD $120,000 - $180,000 per year, depending on experience.Key Responsibilities:Lead and manage a team navigating sensitive cases in a...

**About the Role at Uber**We are seeking an experienced leader to manage and lead a critical line of business handling safety incidents for our Australia and New Zealand customers. As a Safety Operations Lead, you will be responsible for day-to-day operational routines, building a culture of integrity and excellence, solving problems and improving processes...

Job Summary: We are seeking a skilled Customer Support Resolution Expert to join Uber's team. As a key member, you will take ownership of requests, solve customer tickets, and present insights to stakeholders. This role requires someone with excellent problem-solving skills to understand customer issues and provide effective solutions. Key Responsibilities...

About UsAt ANZ, we're shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our millions of customers.We're embarking on an ambitious and exciting program of work - the integration of Suncorp Bank to ANZ. The People Stream has a significant agenda, focusing on building and maintaining a...

About UsAt ANZ, we are dedicated to shaping a world where people and communities thrive.We believe in empowering our customers with financial wellbeing and sustainability. Our commitment is to deliver innovative banking solutions that meet their evolving needs.As an Assistant Manager, you will play a key role in partnering with a Relationship Manager to...

About UsAt ANZ, we're shaping a world where people and communities thrive. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.About the RoleWe are seeking a highly skilled Customer Experience Manager - Transaction...

About ANZWe're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.Assistant Manager Role OverviewAs an Assistant Manager, you'll play a key role in helping to acquire, grow and retain a quality portfolio of customers. Your role is to partner with the...

About UsAt ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers.We're a diverse bunch at ANZ in different roles, different locations, doing different things. That's why we have a range of flexible working arrangements, so our people can...

About Our OrganisationWe're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our millions of customers. The RoleYou'll play a key role in helping to acquire, grow and retain a quality portfolio of customers. Your role is to partner with the Relationship Manager to support...

About UsAt ANZ, we're shaping a world where people and communities thrive. Our Institutional bank helps our largest customers move trade and capital around the region, providing our people with great opportunities to build their technical expertise and their careers.About the RoleThis role is responsible for managing the non-AUD interest rate risk in the...

About UsAt ANZ, you can build a career with exceptional growth potential, within a culture of purpose and belonging. As part of a global banking network, when you apply to join ANZ, you'll be part of a team that shapes a world where people and communities thrive.About the RoleAs a Senior Relationship Manager, you will be provisioning tailored lending...

About ANZWe are a leading financial institution dedicated to improving the financial wellbeing and sustainability of our customers.Job OverviewThe Head of Events Management position is a critical role within the Customer Resolution, Remediation & Assurance Portfolio. The successful candidate will be responsible for leading the Event Management Program of...

About UsAt ANZ, we are shaping a world where people and communities thrive. Our mission is to improve the financial wellbeing and sustainability of our customers.The RoleWe are seeking a Customer Experience Specialist to join our Retail Banking team. As a key member of our team, you will play a vital role in providing customers with a seamless banking...

About the RoleAs a Senior Relationship Manager at ANZ, you will be part of a new portfolio that requires contribution to the design, execution, and monitoring of a business plan in pursuit of specific customer, people, risk, and financial outcomes.The role is based in Sydney NSW 2000, and as a Senior Relationship Manager, you will undertake the...

Okta's Customer Success Leader ANZWe are seeking a seasoned Customer Success Leader to join our ANZ team at Okta, Inc.About the RoleThis is a unique opportunity to lead a high-performing Customer Success team in the APJ region, driving growth and delivering exceptional customer experiences for our clients in Australia and New Zealand.As a key member of our...

About ANZWe are shaping a world where people and communities thrive. Our goal is to improve the financial wellbeing and sustainability of our millions of customers.Assistant Manager RoleAs an Assistant Manager, you will partner with the Relationship Manager to support your portfolio in all aspects of customer service, compliance, processes, systems, and...

About the RoleThis role is part of a dynamic team at ANZ, where you will be responsible for supporting SME customers in all aspects of their banking needs. As an Assistant Manager, you will partner with a Relationship Manager to manage a portfolio of customers and provide exceptional customer service.

About the RoleWe are seeking a highly experienced and motivated Customer Support Lead to join our Operations team in Sydney or Melbourne. As the Customer Support Lead, you will be responsible for overseeing the customer support operations across the ANZ region, ensuring that our customers receive prompt, effective, and empathetic service.This role involves...