Direct Patient Experience Coordinator
4 days ago
The Royal Children's Hospital is seeking a highly skilled Patient Service Assistant to provide excellent patient care and maintain a welcoming environment.
- Maintain a clean and safe working area within the unit, adhering to strict hygiene guidelines.
- Ensure proper maintenance of equipment, ensuring seamless operations.
- Implement Infection Control protocols to safeguard patients and staff.
- Deliver exceptional service to patients, families, and colleagues, fostering a positive atmosphere.
Key Requirements:
- Essential: Hold a Certificate III in Health Service Assistance (PSA).
- Desirable: Previous experience as a PSA will be viewed favorably.
- Developed communication skills, both verbal and written, are crucial for effective team collaboration.
- A commitment to delivering outstanding service and maintaining the highest level of professionalism.
- Excellent attention to detail, with the ability to identify areas for improvement.
- Willingness to undertake additional training to enhance skills and knowledge.
- A strong team player with the ability to resolve conflicts professionally.
- Establish and maintain positive working relationships with diverse teams.
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